Purpose – The purpose of this viewpoint paper is to question the widely adopted tacit-explicit distinction of knowledge, arguing that this is based on a misappraisal of the original source of the “tacit” phenomenon. Design/methodology/approach – It is argued that Michael Polanyi’s theory of personal knowledge and philosophical grounds have been misinterpreted. The tacit problem is approached from three different directions: knowledge management, cognitive psychology and discursive psychology. The first offers an imperative to regard the tacit as vital to organizational success and an underplayed “implicit” perspective on the tacit. The second offers empirical evidence for the formulation of the tacit as acquired automatically and unconsciously through implicit learning and as influencing action. The last offers a theory and methodology for studying what is argued as being the primary site of knowledge work – discourse. Findings – A novel aspect of the tacit – “tacit knowing” – is shown to be action-orientated and influential, and while it is a hidden aspect of a person’s knowledge, it can be revealed through the study and analysis of discourse. Originality/value – This is the first known paper in the extant literature to examine the tacit knowledge challenge from these combined directions. Implications for practice and study are discussed, and new directions for research proposed.
PurposeKnowledge management (KM) is a global organizational practice that focuses on core questions around knowledge sharing and creation, and which is characterized by definitional issues and a schism over the nature of knowledge. Against this by definition problematic background, this study aims to investigate how KM practitioners construct identities as expert in an online discussion forum, showing how knowledge sharing is inextricably linked to identity construction.Design/methodology/approachThe study adopts a discourse analytic approach, grounded in the discourse psychology paradigm, and its underlying theory that all language, including both talk and text, is situated action in social interaction, marked by variation, function and consequences.FindingsAnalysis demonstrates how forum contributors deploy discursive devices constructively, actively and relationally to formulate membership of an expert elite group, and that group membership is marked by inter‐group competitive rivalry. This has synergies with the theory of creative abrasion.Practical implicationsThe study has implications for KM theories and practice in showing how attention to the social‐interaction practices of talk and text can reveal deeper understanding of how people share knowledge, and in demonstrating the important and consequential relationship between identity construction and knowledge.Originality/valueThis is among the first studies to take a discursive approach to the study of language in the KM domain, and demonstrates the rich potential for future studies.
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