ABSTRACT Objectives: to identify perceptions of teamwork according to the professionals of an Adult Intensive Care Unit. Methods: descriptive research with qualitative approach. The methodological framework was thematic content analysis. The theoretical framework of the work process was used to guide the interpretation of the data. Data collection: A semi-structured interview was conducted with 38 professionals in a public teaching hospital in the state of Minas Gerais. Results: three thematic categories emerged from the interviews: Work Organization, which is related to work performed through tasks/routines, with or without coordinated actions; Non-material Work Instruments, which reveal that teamwork is based on communication/collaboration; Insufficient Material Resources, which indicate that lack of material creates conflicts between professionals. Conclusions: Teamwork requires effective communication and collaboration, integrated work and appropriate professional training. On the other hand, fragmentation and rigidity at work, poor collaboration/communication and lack of material make teamwork difficult. We emphasize the need to revise the curriculum of health courses, with a view to including and/or improving discussions about teamwork in order to train professionals for a more integrated and perhaps even sympathetic health practice.

Objetivo: identificar, na equipe multiprofissional da unidade coronariana, comportamentos facilitadores e dificultadores, para o trabalho em equipe, na perspectiva do relacionamento interprofissional. Metodologia: pesquisa descritiva/ abordagem qualitativa, utilizando-se técnica do incidente crítico, desenvolvida em unidade coronariana de um hospital público de Minas Gerais, Brasil. Coleta realizada em 2014, por meio de entrevista semiestruturada. Participaram 45 profissionais da equipe multiprofissional. Critério de inclusão: trabalhar na referida unidade há, no mínimo, 12 meses; critério de exclusão: estar afastado do trabalho à época da coleta definitiva dos dados e não ser localizado após três tentativas para agendamento/realização da entrevista. Análise de dados pautada na análise de conteúdo e na técnica do incidente crítico. Resultados: ocorrência de 218 comportamentos, sendo 113 positivos e 105 negativos, relacionados ao trabalho em equipe, quanto ao relacionamento interprofissional, emergindo três categorias: colaborar com o colega, trocar informações com outro agente e interagir com colega. Predomínio de comportamentos facilitadores para trabalho em equipe, destacando-se a comunicação entre os agentes. Conclusões: evidenciaram-se investimento e esforço dos profissionais para transpor obstáculos, na tentativa de implementar o trabalho em equipe como potência para atuar sobre o objeto de trabalho e atingir, com êxito, a finalidade do trabalho em saúde.

To identify, from the professionals' perspective, restrictive and driving factors for teamwork, in the Family Health Strategy. Descriptive study / qualitative approach, carried out with a Family Health Strategy team, in a municipality in the interior of Minas Gerais. Population constituted of nine professionals working in the team for at least six months, interviewed in August / 2016. Data analysis followed content analysis, thematic modality. Nine professionals participated: six community health agents, one physician, one dentist and one oral health aide. The results that emerged from the interviews were grouped by content affinity, in four thematic units, of which two referred to difficulties (restrictive factors) and two, to facilities (driving factors) for teamwork. Restrictive factors for teamwork were included in thematic units: Inadequate organization and resources and weakened interpersonal relationships. It has been shown that inadequate organization / resources and fragile interpersonal relationships restrict and limit teamwork in the Family Health Strategy. The driving factors for teamwork were gathered in thematic units: In-service training and interpersonal relationships based on appropriate collaboration and communication. It was verified that in-service training and interpersonal relationship, based on collaboration, mutual aid and communication, impelled the said teamwork. Both the restrictive and the driving factors for teamwork are linked to the conditions for carrying out the work and the relationship between team agents. The evidence found in this research can lead to advances in organizational behavior, with emphasis on management practices aimed at ensuring and supporting the effective development of the teamwork modality