During the COVID-19 pandemic, this study looks at the effects of contactless hotel applications, how customers accept them, and what they think the health risks are. The hotel business is part of the hospitality industry, which focuses on giving people places to stay. In recent years, more and more people around the world have started to see travel as an important part of their lives. The global hotel and resort market was worth 1.21 trillion US dollars in 2019. This is a reasonable drop from the 1.24 trillion US dollars it was worth the year before due to a pandemic announced by the World Health Organization (WHO). So, there needs to be a new way to stay in business so that people can try out new business ideas during COVID-19 and the social distance. So, two research questions were made, the first of which will look at how contactless hotel apps affect how customers feel about them. Also, the second question will look at how customers' perceptions of health risks affect the relationship between contactless applications and customers' acceptance of them.

Many Higher Education Institutions (HEI) students had to make an immediate change to online learning from the conventional face-to-face mode due to the COVID-19 pandemic and Movement Control Order (MCO) imposed by the government. Learning practical courses such as Culinary Arts via online without application or practical work generated bigger challenges for HEIs. It was emphasised that Culinary Arts education depends predominantly on hands-on application and training. The purpose of this study is to investigate Culinary Arts program students’ acceptance with online learning methods (hands-on learning at home) and how the Big Five Personality Traits (BFPT) could have an impact on the relationship. A total of 234 responses from Culinary Arts based program students of six (6) HEIs in Malaysia were obtained and analysed using SPSSstatistical software. Findings showed that students were able to accept the transition in learning from face-to-face to online learning. However, it was found that BFPT did not have a significant moderating impact on the relationship between Learning Transition and Online Learning Acceptance. The results could help HEIs in adapting to the new Learning Transition without compromising the quality of the graduates and the curriculum set by the institutions. In addition, the results of this study could enhance further investigations on Online Learning Acceptance to a wider scope and type of study programs.