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Social networks change the way users relate on the Web. One type of social network is the virtual community, which has a social structure that connects citizens and the government. Integrating consultation and deliberative environments for popular participation in democratic issues and creating virtual communities to enhance member relationships makes it possible to model decision-making processes. This was behind the development, testing and analyzing of the Democratic Citizenship Community (DCC). The DCC has interaction and communication resources such as citizens' profiles, debate, voting, an information library, a social space and users' help. An experimental analysis generated discussion about and suggestions for improving the interaction and communication resources. Press and the authors. All rights reserved 74 C. Maciel et al. / The democratic citizenship communityin society, modifying people's social lives by bringing technological innovation to them to support the exchange of communication and experiences. A preliminary diagnostic evaluation [12] showed that today's virtual communities (VCs) have many social characteristics, are not directed toward democratic debate, and do not stimulate citizen participation in decision-making with their government.In light of these factors, the Government-Citizen Interactive Model [12] was proposed to address the different phases in a consultative and deliberative process.The Democratic Citizenship Community (DCC) was projected [13], developed and tested [15] based on the Government-Citizen Interactive Model. The DCC proposes a specific set of interaction and communication resources: citizens' profiles, debate, voting, an information library, a socialization space and users' help. This paper comments on the DCC in a pilot case study [14]. The experiment analysis generates discussion on and suggests improvements for the interaction and communication resources employed.

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