The aim of the current literature review, which is based on 64 empirical studies, was to assess to what extent mechanisms of the Social Information Processing (SIP) model of Crick and Dodge (1994) are related to victimization. The reviewed studies have provided support for the relation between victimization and several social information processing mechanisms, especially the interpretation of cues and self-efficacy (as part of the response decision). The relationship between victimization and other mechanisms, such as the response generation, was only studied in a few articles. Until now research has often focused on just one step of the model, instead of attempting to measure the associations between multiple mechanisms and victimization in multivariate analyses. Such analyses would be interesting to gain more insight into the SIP model and its relationship with victimization. The few available longitudinal studies show that mechanisms both predict victimization (internal locus of control, negative self-evaluations and less assertive response selection) and are predicted by victimization (hostile attribution of intent and negative evaluations of others). Associations between victimization and SIP mechanisms vary across different types and severity of victimization (stronger in personal and severe victimization), and different populations (stronger among young victims). Practice could focus on these stronger associations and the interpretation of cues. More research is needed however, to investigate whether intervention programs that address SIP mechanisms are suitable for victimization and all relevant populations.

Police officers, firefighters, and emergency medical workers are at a relatively high risk of experiencing external workplace violence (EWPV), that is, violence initiated by people outside the organization. Based on criminal opportunities theories, the aim of this research was to study to what extent socio-demographic and work characteristics are related to experiencing EWPV. In addition, the aim was to explore how these relations differ between the three types of emergency responders. Data from a workplace violence survey of the Ministry of the Interior and Kingdom Relations of the Netherlands was used, from which emergency medical workers ( n = 264), firefighters ( n = 255), and police officers ( n = 296) were selected. Results indicated that police officers experienced most and firefighters experienced least EWPV. Younger professionals and professionals who have more frequent and risky contact experienced more EWPV. The expectations that males and those with less skills or experience to avoid EWPV experience more EWPV were not convincingly supported. The relationships between characteristics and EWPV, and the explanatory power of the models, differed between types of emergency responders. The studied characteristics best explained variations in EWPV of police officers, and therefore prevention of EWPV by addressing these characteristics will be most successful for police officers. The prediction of EWPV should be improved, for example, by studying the relationship with "attractiveness" or "vulnerability" of the possible victim, such as psychological characteristics of professionals. The study showed that research about indicators and prevention of EWPV should be aimed at separate professions.

This study explores the question of whether response decision and situation-dependent emotions, concepts of the Social Information Processing model of Crick and Dodge (1994), are useful in explaining differences involving the victimization of police officers. Officers from five regional police forces in the Netherlands completed a digital questionnaire, based partially on the Social Information Processing Interview. Results indicated that victimization involving verbal violence, threats, and physical violence were associated with response decision but not with negative emotions. Police officers who had more negative outcome expectations of aggressive or assertive responses, or who selected an aggressive rather than a passive or assertive response, were more likely to report being a victim of violence than were other police officers. Not all results were as hypothesized, and associations were discussed in the context of police officers' work situations, protocols, and training.

Purpose – The purpose of this paper is to explore to what extent job, organizational, and personal characteristics independently contribute to the prediction of workplace victimization of local government employees in the Netherlands. The existence of interactions between personal and context (job and organizational) characteristics is also explored. Design/methodology/approach – Structured survey data measured the frequency of victimization involving three types of incidents: verbal aggression; threats; and physical violence. Associations with job and personal factors and interaction effects were studied using bivariate and multivariate analyses. Findings – Contact frequency, perceived work stress, and type of job held by local government employees are the strongest correlates of workplace aggression. Self-efficacy in employees’ conflict management skills shows an unexpected positive association with the level of experienced aggression, especially in organizations that have low levels of prevention measures. Research limitations/implications – Because of the cross-sectional design of the study, no definite causal conclusions can be drawn. Common-method bias in the measurements may have led to systematic bias. Originality/value – This study presents an integrated model of correlates of public-initiated workplace aggression toward a population that is understudied: namely, local government employees. It also provides first insights into how job, organizational, and personal correlates of workplace victimization interact in this population.

Emergency responders are often sent to the front line and are often confronted with aggression and violence in interaction with citizens. According to previous studies, some professionals experience more workplace violence than others. In this article, the theoretical framework to study variations in workplace violence against emergency responders is described. According to criminal opportunity theories, which integrate the routine activity theory and lifestyle/exposure theory, victimisation is largely dependent on the lifestyle and routine activities of persons. Situational characteristics that could be related to workplace violence are organisational or task characteristics, such as having more contact with citizens or working at night. However, they do not provide insight in all aspects of influence, and their usefulness to reduce victimisation is limited. Therefore, it is important to consider the role of personal characteristics of the emergency responders that may be more or less 'attractive', which is elaborated upon by the victim precipitation theory. Psychological and behavioural characteristics of emergency responders may be relevant to reduce external workplace violence. The author argues that, despite the risk of being considered as blaming the victim, studying characteristics that might prevent victimisation is needed. Directions for future studies about workplace violence are discussed. These future studies should address a combination of victim and situation characteristics, use a longitudinal design and focus on emergency responders. In addition, differences between professions in relationships between characteristics and workplace violence should be explored.