The use of information technologies in developing communicative competence is a research issue, which consists of analyzing the integration of innovative technologies into the educational process. The issue of the quality of organizing the educational process and the possibility of improving future specialists’ practical abilities is an important task for modern educational institutions. The primary purpose of the academic paper is to analyze the role of information technologies in education and their potential application for forming communicative competence, taking into account the format of remote communication, the organization of educational conferences, etc. Analysis of contemporary educational outcomes following the rise in popularity of distance learning, which served as a catalyst for advancing information technologies in education, is a key component of the research. The theoretical and practical principles of developing communicative competence were outlined and its components were characterized using the scientific research methods. The academic paper examines the features of the modern educational process and information technologies used to improve the communicative component, which is one of the tasks of an educational institution. In addition, the research analyzes the current state of educational services and characterizes the key tendencies in using information technologies, taking into account the opportunities for developing communication competence. The implementation of information technologies in the educational process, whether in a traditional or distance learning format, has the potential to improve it in terms of practicality and efficiency. Using information technologies in education remains a priority, but a debatable issue regarding the possibilities of their implementation, the feasibility of application and prospects for development. The obtained research results can become socially useful to improve the educational process and enhance future specialists’ communicative competence.