Although many agronomic researchers currently focus on designing and developing decision support systems, they rarely discuss the methodological implications of such work. In this paper, with the examples of two decision support systems, we propose methodological elements for conducting the participatory design of such tools. Our proposition aims at building dialogue between designers and users but also between humans, tools and work situations. We focus on two main stages: first, a diagnosis of the uses of decision tools within current working situations and, second, the use of a prototype of the tool under design. The first stage serves to characterize the diversity of uses and user situations in order to determine the tool's flexibility and to identify new concepts for tools. The second stage involves setting up an arrangement whereby a prototype of the decision support tool, open to amendment, can be used in work-like situations and then discussed during debriefing sessions among designers and users. This stage mediates dialogue between all the participants and allows them to develop cross-learning processes. We discuss how these two stages allow for a coordinated expansion of three spaces: the concept space, the knowledge space and the use space. We then discuss the need for such participatory design processes described as dialogical design processes and their contribution to produce new agronomic knowledge supporting a more sustainable agriculture. Finally, we point out a need to provide more opportunity for scientific discussion on participatory design approaches and on design methodology more broadly within the agronomic community.
International audienceAgriculture is facing increasing innovation challenges to meet current societal expectations, yet very few design science studies are devoted to it. This paper highlights some of the particularities of the objects, reasoning and organization of design in agriculture that may open fruitful scientific dialogue between design scientists and agricultural scientists. We first provide an overview of the broad range of objects that are designed in agriculture, and point out their specific characteristics with regard to design. We then identify some particular challenges of design activities in agriculture and review how they have been addressed up to now. Finally, we discuss how design challenges and characteristics in agriculture can contribute to current debate in the field of design science. We propose two main lines of inquiry and debate: enhancing the links between design reasoning and organization, and further conceptualizing the status of use situations in design to deal with uncertainties and complexity in design processes. Acknowledgements: We thank our two research divisions at INRA (French National Institute for Agricultural Research) for their support to the research on design in agriculture: the Science for Action and Development (SAD) division and the Environment & Agronomy (EA) division. This work was realized on the initiative of the newly born INRA institute for design in agrifood systems. We thank Liz Libbrecht for language editing the English version of this paper, and are deeply grateful to the three anonymous reviewers for their comments that were of great help for improving this article
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