Patient safety and quality of care are fundamental pillars in the health policies of various governments and international organizations. The purpose of this study is to evaluate nurses’ perceptions on the degree of implementation of a protocol for the standardization of care and to measure its influence on notification of adverse events related to the administration of medications. This comparative study used data obtained from questionnaires completed by 180 nurses from medical and surgical units. Our analyses included analysis of variance and regression models. We observe that the responses changed unevenly over time in each group, finding significant differences in all comparisons. The mean response rating was increased at 6 months in the intervention group, and this level was maintained at 12 months. With the new protocol, a total of 246 adverse events and 481 incidents without harm was reported. Thus, actions such as the use of protocols and event notification systems should be implemented to improve quality of care and patient safety.

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Objective: To know the nurses' perception of the factors that influence the safe administration of medications in the work context of the General University Hospital of Elda (Alicante), Spain. Method: This is a qualitative phenomenological study through interviews FENOMENOLOGÍA 11 Cultura de los Cuidados. 2º Cuatrimestre 2022. Año XXVI. nº 63 semi-structured in which 15 nurses chosen by deliberate sampling participated. Results: The participants expressed concern about the performance of the medication administration procedures, which made it possible to perceive safety as the greatest concern in the study unit. A main category called "knowing" was established, which encompasses all the reflections about the nurse's performance during the medication administration process. The following subcategories are developed from this main category: work overload, insufficient training, distractions, and communication and information failures. Conclusion: Knowing the nurses' perception of the factors that influence the safe administration of medications could facilitate the use of instruments to standardize and reduce variability in the safe administration of medications. As well as improving conditions in work environments and not favoring social, personal and professional stigmatization due to care error.