CRAS is the state public unit that acts as a gateway to socio-assistance services due to its territorial, preventive and proactive character to address social vulnerabilities. The insertion of the psychologist as a professional of the reference team is ensured by CNAS Resolution No. 17, published on June 20, 2011, but it was not without its challenges. We bet on Appreciative Inquiry for the production of theoretical and methodological knowledge for the performance of psychologists at CRAS in valuing what works in this context in contrast to the vast literature on the difficulties encountered. Our objective was to investigate the meanings produced by psychologists who work at CRAS on what has been considered positive in this work, including the description of the organizational, structural elements and relational scenarios that allow these positive experiences to be occurring; in addition to understanding how the participants of this research face their daily work and what resources are used, collaborating to build a practice considered "ideal". Seven psychologists from the interior of the state of São Paulo were interviewed, invited to participate in this research through the researcher's network and the snowball method. The participants were interviewed personally and via skype and the interviews were audio recorded and later transcribed. The Free and Informed Consent Form was signed in the face-to-face interviews. In skype interviews, the terms were read together with the participants and the consent was given verbally, in accordance with of Resolution nº 510/ 2016 of the National Health Council. The interviews were transcribed in full and literally and then, an analysis of thematic content was carried out. The themes were discussed from the literature of the area, from the social constructionist perspective and from Appreciative Inquiry. The research allowed the identification of success stories, overcoming obstacles and moments of competence of CRAS workers and what allows these experiences to happen, in addition to allowing professionals to identify what would be necessary for a practice closer than it would be considered "ideal"-both in structural terms and in professional training. Finally, we understand that AI was a tool that allowed content that responded to the objective to be produced.