The foundation of Cloud Computing is sharing computing resources dynamically allocated and released per demand with minimal management effort. Most of the time, computing resources such as processors, memory and storage are allocated through commodity hardware virtualization, which distinguish cloud computing from others technologies. One of the objectives of this technology is processing and storing very large amounts of data, which are also referred to as Big Data. Sometimes, anomalies and defects found in the Cloud platforms affect the performance of Big Data Applications resulting in degradation of the Cloud performance. One of the challenges in Big Data is how to analyze the performance of Big Data Applications in order to determine the main factors that affect the quality of them. The performance analysis results are very important because they help to detect the source of the degradation of the applications as well as Cloud. Furthermore, such results can be used in future resource planning stages, at the time of design of Service Level Agreements or simply to improve the applications. This paper proposes a performance analysis model for Big Data Applications, which integrates software quality concepts from ISO 25010. The main goal of this work is to fill the gap that exists between quantitative (numerical) representation of quality concepts of software engineering and the measurement of performance of Big Data Applications. For this, it is proposed the use of statistical methods to establish relationships between extracted performance measures from Big Data Applications, Cloud Computing platforms and the software engineering quality concepts.

Measuring the performance of cloud computing-based applications using ISO quality characteristics is a complex activity for various reasons, among them the complexity of the typical cloud computing infrastructure on which an application operates.

New paradigms for processing and storing data such as cloud computing require new approaches for the measurement of cloud service performance. To establish a Service Level Agreement (SLA) between a cloud service provider and its customers, the cloud services and their service level objectives need to be identified. An additional challenge in the performance measurement of cloud services is the lack of models that integrate the different perspectives of providers, maintainers and customers within the same model in order to define the concepts commonly used in cloud SLA contracts. This work proposes a three-dimensional Performance Measurement Model for Cloud Computing (P2M2C-3D) which consolidates performance measurement from the perspectives of providers, maintainers and customers for the different types of cloud services.