This study analyses the size, efficiency and productivity of a representative sample of Spanish hotels. Using Data Envelopment Analysis, three different return-to-scale models are estimated. The number of full-time employees (FTEs), the staff cost and the number of rooms (inputs) and the total operating revenue (output) are used to estimate the levels of efficiency and productivity. The results show that independent properties must be more competitive if they are to survive in the medium and long terms. Three elements are essential to achieve greater competitiveness: (i) a higher level of differentiation; (ii) application of the results of technological innovation in the production process; and (iii) a more intensive level of cooperation.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.