Background: This study explores the acceptability and feasibility of the use of two different Participatory Visual Methods (Participatory Video and Digital Storytelling) in gathering information on the experiences and perspectives of carers of children with Congenital Zika Syndrome within Colombia. Methods: Participatory Video was used to assess the impact of the Juntos parent-support intervention in the lives of carers, and Digital Storytelling was used to explore the healthcare access for these children. In-depth interviews were conducted to probe participants on their views of these methods. Results: One Participatory Video was produced and four Digital Stories. Of the initial eight caregivers who took part in the Participatory Video process, four completed both the Digital Storytelling process and an in-depth interview about their experiences.  The main factors shaping participants’ experiences related to the skills learned in making the videos, the feeling of collectiveness and the control over the processes. Conclusion: Women with children with Congenital Zika Syndrome have reported feeling marginalised and misunderstood in daily life. This case study found that Participatory Visual Methods is acceptable and feasible. Moreover, these approaches can support groups in different aspects, such as providing a space to share their stories creatively, hear others in similar situations as them and increase the feeling of community.

Background: This study explores the acceptability and feasibility of the use of two different Participatory Visual Methods (Participatory Video and Digital Storytelling) in gathering information on the experiences and perspectives of carers of children with Congenital Zika Syndrome within Colombia. Methods: Participatory Video was used to assess the impact of the Juntos parent-support intervention in the lives of carers, and Digital Storytelling was used to explore the healthcare access for these children. In-depth interviews were conducted to probe participants on their views of these methods. Results: One Participatory Video was produced and four Digital Stories. Of the initial eight caregivers who took part in the Participatory Video process, four completed both the Digital Storytelling process and an in-depth interview about their experiences.  The main factors shaping participants’ experiences related to the skills learned in making the videos, the feeling of collectiveness and the control over the processes. Conclusion: Women with children with Congenital Zika Syndrome have reported feeling marginalised and misunderstood in daily life. This case study found that Participatory Visual Methods is acceptable and feasible. Moreover, these approaches can support groups in different aspects, such as providing a space to share their stories creatively, hear others in similar situations as them and increase the feeling of community.

Introducción: La infección por VIH/SIDA es un problema de salud pública para el cual se han desarrollado múltiples estrategias de control. Colombia busca estandarizar la atención en centros especializados, bajo las recomendaciones de la Guía de Práctica Clínica vigente y con una intervención multidisciplinaria. Objetivo: Determinar el cumplimiento de los indicadores de gestión en un programa para el manejo de pacientes que viven con VIH/SIDA, en una IPS especializada de Cali, Colombia. Métodos: Se hizo un estudio observacional, descriptivo y retrospectivo en pacientes mayores de 18 años que ingresaron al programa e iniciaron tratamiento antirretroviral, entre enero y diciembre de 2016. Se analizó información de 173 registros clínicos y datos reportados en la Cuenta de Alto Costo de pacientes con diagnóstico de VIH/SIDA. Se evaluaron 13 indicadores del área clínica, todos de proceso; tres de evaluación inicial, dos de monitoreo, seis de terapia y dos de prevención especifica.Resultados: El 23.1% de los indicadores cumplieron la meta establecida por el consenso de la CAC; se identificó cumplimiento del 100% de las recomendaciones en 11% de la población y el 72.8% logró resultados de carga viral indetectable entre la semana 9 y la semana 117 posterior al inicio de tratamiento antirretroviral; el 69.3% reportó supresión viral antes de la semana 48 y se evaluó la carga viral al 1.2% de la población. Conclusión: El cumplimiento de los indicadores de gestión de la guía de práctica clínica (GPC) fue bajo y están relacionados a las barreras administrativas.