The technologist vs. contextualist debate has divided Information and Communications Technology for Development (ICT4D) research. Today, the field is disconnected across three distinct research streams, which should be consolidated into a more holistic discourse. However, this endeavor remained unfeasible to date, because the similarities and differences of these ICT4D streams had not been clearly conceptualized. Our present work addresses this gap in knowledge through a systematic review of extant ICT4D research from 2007-2016. We provide an indepth analysis of 48 articles, identify and discuss the characteristics of each research stream, and offer new insights on how knowledge in the field might be consolidated into a more holistic fashion.
Purpose Governance of e-government is rarely discussed in the initial digitization stage, especially in developing countries where the government’s focus is mainly to pursue rapid proliferation of digital adoption rather than to implement governance. This study aims to explore the consequences of this absence of governance at local level conditions. Design/methodology/approach An in-depth exploratory case study is conducted at a municipal health government in a southern city in Kalimantan Island, Indonesia, examining the conditions of local actors in response to various nationwide health digitization imperatives. The postcolonial theory with the critical paradigm is used to interpret and conceptualize the empirical findings. Findings This study identifies two critical failures of digitization governance that represent the mainstream condition: horizontal sectoral ego and vertical asymmetry and misalignment. These failures have resulted in undesirable consequences at the subalterns indicated by diverse ambivalence and de-voiced constructs displayed by the local actors. Practical implications This paper suggests that various issues that emerge from local level implementation in nationwide digitization agenda might not always be issues of local technology adoption, but rather negative impacts due to the absence of governance practice at the strategic level. Originality/value Through a critical perspective, this study unearths the underlying power and structural inequity responsible for generating the various issues and undesirable consequences that emerge at local levels related to the nationwide digitization agenda.
Are centralised or decentralised strategies more suitable to address a developing nation's socio-economic challenges through information and communication technology (ICT)?We respond to this long-standing question by conceptualising ICT-enabled national development as a multilevel social process and by drawing on empirical findings from a natural experiment set in the context of health information system projects in Indonesia. Our study demonstrates that successful ICT-enabled national development is not contingent on pursuing one strategy or the other but on how micro-level actors interpret, and subsequently respond to, these strategies and the local changes they trigger. Our findings indicate that centralisation and decentralisation are complementary rather than competing strategies to ICTenabled national development because, if integrated into a hybrid strategy, decentralisation enables local communities to achieve national development outcomes commonly attributed to centralisation. As such, our work provides empirical evidence, explanations and new theoretical insight into the wider 'centralisation versus decentralisation' debate, while also outlining avenues for future research and guidelines for policymakers.
Teknologi Informasi (TI) sudah menjadi inti dari suatu proses bisnis ke semua sektor termasuk sektor pemerintahan. Hal ini menuntut lembaga resmi negara di Indonesia untuk mengembangkan tata kelola TI melalui penyelenggaraan pemerintahan berbasis elektronik. Dinas Komunikasi, Informatika dan Persandian Kabupaten Sukabumi merupakan Dinas yang mempunyai tugas untuk membantu Bupati dalam melaksanakan urusan pemerintahan di Komunikasi, Informatika dan Persandian. Dalam pelaksanaannya Dinas Komunikasi, informatika dan persandian Kabupaten Sukabumi mempunyai fungsi, salah satu diantaranya adalah pengelolaan e-government daerah. Agar dapat mengetahui sejauh mana sistem tata kelola TI untuk membangun good governance berbasis e-government dibutuhkan evaluasi tata kelola teknologi informasi sesuai dengan Peraturan Presiden Nomor 95 Tahun 2018 tentang Sistem Pemerintahan Berbasis Elektronik. Dalam penelitian ini dilakukan perancangan tata kelola TI menggunakan kerangka kerja COBIT 2019 yang pada proses domain EDM04 Ensured Resource Optimization, APO12 Managed Risk, BAI08 Managed Knowledge, DSS03 Managed Problems dan MEA03 Managed Compliance with External Requirements dan menggunakan COBIT 2019 Implementation Methods sebagai metode impelementasi. Sistematika penelitian ini dimulai dengan melakukan studi dokumen dan wawancara terkait faktor desain dibantu oleh design toolkit yang mengacu pada COBIT 2019 Design Guide yang diterbitkan oleh ISACA. Setelah itu dilakukan analisis dan penilaian terhadap tingkat kapabilitas Dinas berdasarkan COBIT 2019 Governance and Management Objective. Selanjutnya pembuatan perancangan rekomendasi solusi pada aspek people,process dan technology untuk mengatasi kesenjangan berdasarkan temuan kesenjangan dari hasil penialaian kapabilitas sehingga dapat meningkatkan nilai tata kelola teknologi informasi sesuai dengan kebutuhan Dinas Komunikasi, Informatika dan Persandian Kabupaten Sukabumi.
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