As HCI researchers have explored the possibilities of human computation, they have paid less attention to ethics and values of crowdwork. This paper offers an analysis of Amazon Mechanical Turk, a popular human computation system, as a site of technically mediated worker-employer relations. We argue that human computation currently relies on worker invisibility. We then present Turkopticon, an activist system that allows workers to publicize and evaluate their relationships with employers. As a common infrastructure, Turkopticon also enables workers to engage one another in mutual aid. We conclude by discussing the potentials and challenges of sustaining activist technologies that intervene in large, existing socio-technical systems.
In this forum we highlight innovative thought, design, and research in the area of interaction design and sustainability, illustrating the diversity of approaches across HCI communities.
---Lisa Nathan and Samuel Mann, Editors
As HCI is applied in increasingly diverse contexts, it is important to consider situations in which computational or information technologies may be less appropriate. This paper presents a series of questions that can help researchers, designers, and practitioners articulate a technology's appropriateness or inappropriateness. Use of these questions is demonstrated via examples from the literature. The paper concludes with specific arguments for improving the conduct of HCI. This paper provides a means for understanding and articulating the limits of HCI technologies, an important but heretofore under-explored contribution to the field.
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