A BSTR AC T This paper provides a docum entation and discussion of the diverse experiences that different disabled people have with regards to access in the built environment. It begins by outlining the various ways in which disabled people' s access needs and requirem ents are articulated in public policies and practices towards the development and regulation of the built environment. As the material indica tes, disabled people's needs are poorly articulated and/or represented in the design and development of the built environment while the regulatory controls which oversee disabled people's access are weak. In the second part of the paper, disabled people' s values, attitudes and practices towards access in the built environm ent are discussed by referring to the ® ndings of focus group research. The material shows that m any disabled people feel estranged and oppressed by facets of the built environment and generally feel powerless to do anything about it. W e conclude by suggesting a num ber of ways of interconnecting the design and im plementation of public policy towards the built environment with the daily lived experiences of disabled people.