This paper investigated the relationship between staff development and job performance of the library staff of five selected universities in Ghana. The paper examined the effectiveness of staff training and development policies, programmes, methods, training needs analysis and the monitoring and evaluation methods of the university libraries in order to establish the effectiveness of staff development initiatives in library and information services. The study adopted survey design and mixed methods approach combining qualitative and quantitative approaches in a single study. Data was largely collected with a questionnaire, while interviews were used to collect data from head librarians and heads of departments. The observation instrument was also used to confirm some information provided by the respondents. The findings of the study established that there is a positive relationship between staff training and development and work performance of library staff in the selected university libraries in Ghana. The results also revealed that even though staff development contributes greatly to effective provision of library and information services, staff training alone did not contribute to staff effectiveness. Staff development must be complemented with other human resource management strategies such as reward, promotion, retooling, etc. The paper makes recommendations on how staff development can help improve upon library staff effectiveness.
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This paper, which is largely based on the findings of my doctoral study, investigated the contribution of effective library and information services to academic achievements at universities in Ghana. The main objective of this study was to assess and explore the effectiveness of library and information services and establish its contribution to efficient academic work. The researchers adopted a mixed methods approach in which both qualitative and quantitative research approaches are used in a single study. This study used a survey research design because of the large and wide-spread population involved. The results of the study established that there is a correlation between effective library and information services and academic achievements at the universities in Ghana. The study also establish that library users were generally satisfied with the services provided by the university libraries and the provision of study space, book lending and Internet services turn out to be the most effective and highly patronized services. The findings on the challenges facing the delivery of effective library and information services clearly indicate that inadequate staff training programmes were affecting the ability of library staff to deliver effective library services. Finally, this paper has made recommendations on how to improve upon the effectiveness of library and information services to enhance academic work at universities in Ghana.
Librarians from developing countries who received DANIDA Travel Grants to attend the IFLA Conference in Glasgow are required to submit reports on their experiences to the IFLA Advancement of Librarianship (ALP) office. Some extracts from the reports of five grantees are presented below.The theme of the Conference: 'Libraries for life: democracy, diversity and delivery' is a relevant one, because it emphasizes the strategic contribution of libraries in society. It is a very up-to-date theme, specially within the African context where libraries are vital for the struggle against illiteracy and the promotion of social development.My whole impression of the Conference is a good one.
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