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This study provides the first detailed analysis of stakeholder involvement for the decision making process of enterprise resource planning (ERP) selection in New Zealand. A stakeholder involvement framework (SIF) is developed to understand the role of stakeholders in the decision making process of ERP selection using a multiple case study design approach. Findings suggest that external stakeholders as well as internal stakeholders are equally involved in the selection of ERP systems, however the level of involvement along the timeline of the ERP project changes. We conclude that the proposed SIF for ERP selection may guide companies in effective management of their implementation and post-implementation phase of ERP systems. RÉSUMÉ. Cet article propose la première analyse détaillée de l'implication des acteurs organisationnels dans le processus de sélection des systèmes de type PGI en Nouvelle-Zélande. Un modèle de mesure de l'implication des acteurs est développé pour comprendre le rôle que doivent jouer les différents types d'acteurs dans l'achat d'un PGI sur la base de plusieurs études de cas. Nos observations révèlent que les acteurs, aussi bien externes que internes à l'entreprise, doivent être impliqués dans le projet, même si leur degré d'implication change au cours du projet. Nous en concluons que notre modèle de sélection de PGI peut aider les entreprises à mieux gérer les phases d'implantation et de postimplantation de leur projet.

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Information Communications Technologies (ICTs) have become a potent global force in transforming social, economic, and political life. Given the centrality and importance of ICTs, men and women need to have equal opportunities to access, use, and master them. In particular, it could be asked whether women in Islamic societies within the GCC region have equal access to these new technologies. What are some of the promising new social, economic and political opportunities for Islamic women in the ICT sector, or does ICT access and use by those women replicate patterns of segregation seen elsewhere in their societies? What are the barriers that women, especially those in the Islamic world, have to overcome to actively participate in the promise of these technologies? We use grounded theory as our preliminary research methodology to analyse interviews with women who work in the ICT sector in the UAE. We discuss five major themes from the research: Westernization, IT as Modernity, Education, Government Initiatives, and Gender Perspective, and introduce a preliminary framework of the area. We conclude by discussing some inherent contradictions of women's ICT use in a society that wishes to modernize, rather than Westernize, and how this is played out in our study.

The Health Board is one of the largest public health care providers in New Zealand (NZ). In early 1999, a supply chain optimization review recommended an enterprise system (ES) implementation to provide better control and reporting of organizational finances. The focus of this case is the IT platform decision made in conjunction with the ES implementation process. This decision was thoroughly considered by all Health Board stakeholders and the final choice was made in alignment with the Board’s strategic IT policy. Nevertheless, initial testing two months prior to go-live revealed major performance problems with the new system. The case documents the events that led up to the selection of the original IT platform and the challenges the project team faced in deciding what to do when the platform did not meet contractual specifications.