Many organisations declare that the ability for employees to speak out about organisational matters is important for organisational development. However, recent literature reports a widespread fear of retaliation among employees if they express themselvesespecially within the police. The point of departure of the present article is the tension and discrepancy between official policy and officers' accounts of the conversational climate within the police. Through empirical examples from data consisting of field studies and 33 interviews with police officers in subordinate ranks, this article describes how employees learn and reproduce informal norms that condition the conversational and working climate within the organisation. In contrast to official guidelines within the police, employees learn the informal cultural norms of keeping a low profile and remaining silent through everyday talk. Theories that stress how discourses, storytelling, and noisy silences accomplish social action are used to explain why these informal norms are given such power within an institutional setting. ARTICLE HISTORY
The article examines Swedish police students' and officers' situational use of irony as a resource for engaging in workplace resistance. Through irony, managerial discourses and policies are destabilized, giving voice to an alternative reality. The resistance towards the police's official discourses reinforces a gap between the management and officers in the ranks, strengthening in-group autonomy and norms among the rank and file, but also disrupting organizational control. Irony was restricted to, but also opened up for, 'safe spaces', suggesting that counter-hegemonic discourses among police employees are constrained by contextual factors such as their socio-political environment and organizational culture. Irony also helped to promote social harmony and sustain 'conflictfree venues and encounters', and the double nature of irony should be seen as a powerful resource for expressing criticism while avoiding sanctions. The article suggests that ironically expressed resistance towards institutional conditions is enabled and created by the very same conditions.
Recruitment for diversity is part of a range of proactive strategies for overcoming occupational stereotyping in a number of professions, as well as addressing a history of discrimination against women and minority groups. One such campaign launched by the Swedish police involves 'inclusive recruitment'. By analysing the discourse of inclusive recruitment and its subject positions in police student talk, this article shows how borders between people who are assigned different social categories are constructed, challenged and reinforced. Positive intentions in agendas towards diversity are problematised when minorities are ascribed as admitted on quotation, which places them in a subordinate and 'risky position' within an occupation and on less legitimate premises. A dilemma emerges between a call to represent minority groups and the risk of categorising them as 'others'. In particular, voices of resistance from ethnic minority police women show how practices of exclusion could jeopardise efforts to achieve inclusion.
Diversity strategies to increase social inclusion in organisations have been a major concern in various institutions during recent decades. This article examines Swedish police recruits' talk about diversity. The study is based on data from ethnographic fieldwork at the Swedish National Police Academy and focus group interviews of police recruits. Twenty-seven recruits were interviewed in their final year at the police academy, which included a period of probationary service at a police station. Using a discourse analysis, the article explores how the Swedish police's official policies for diversity and social equality are recognised, but also called into question, by Swedish police recruits. One dominating discourse of difference and two controversial discourses on diversity are outlined, showing that recruits frequently draw upon multiple discourses to legitimise their claims for and against diversity. A conceptual framework is developed for understanding the discourses and dilemmas of diversity within the police, with examples provided of how social order is reproduced among recruits.
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