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PurposeThe authors investigated how personality traits are associated with workplace technostress (perception of stressors related to the use of information and communication technologies (ICTs).Design/methodology/approachThe authors collected 95 self-rated and 336 observer-rated questionnaires using the personality audit and a shortened version of the technostress scale. To analyze relationships between personality dimensions and technostress, the authors applied partial least squares structural equation modeling (PLS-SEM).FindingsThis study shows that in line with previous studies, self-esteem is negatively related to levels of technostress. Contrary to our expectations, conscientiousness is positively related to technostress. Finally, the gap between a person's self-ratings and observer ratings in all personality dimensions is positively associated with technostress.Practical implicationsThe authors showed that the experience of technostress varies significantly amongst individuals. By taking personality differences into account when allocating responsibilities and creating guidelines for ICT use at work, technostress could be addressed. Instead of setting organization-wide norms for availability and use, the authors suggest it would be more effective to acknowledge individual needs and preferences.Originality/valueThis study contributes to current technostress research by further examining antecedents and by focusing on the role of personality. In addition, the authors examined how differences in “self” and “observer” ratings of personality characteristics may point to variations in the way individuals experience technostress. The authors outlined concrete best practice guidelines for ICTs in organizations that take interindividual differences into account.

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The Coaching Kaleidoscope provides a terrifi c overview of the most recent ideas in leadership development and coaching. In this book, scholars and practitioners, recognized authorities and rising stars in leadership thought, paint a colourful and multifaceted picture of how clinical perspective can help not only transform individuals and teams, but also create better places to work. Impressive in the range of techniques and cases discussed, solid in its theoretical underpinnings, and yet accessible, this book will guide you through the journey of becoming a more effective coach and a more refl ective leader." -Natalia Karelaia, Assistant Professor of Decision Sciences, INSEAD "The Coaching Kaleidoscope brings together the refl ections of different practitioners as a way to promote learning and help executives discover their 'inner journey'. Manfred Kets de Vries takes the 'clinical perspective' one step further in establishing a coaching culture in organizations, taking the reader where they have not been before." -Jean-Claude Noël, Adjunct Clinical Professor of Management & IGLC Programme Director, INSEAD, former Group COO, Christie's "Drawing on years of experience in leadership coaching Professor Kets de Vries, and his team of brilliant co-authors and contributors, invite us to move beyond the focus on coaching for just a lucky few in a management team. To make an organization vital, innovative, and the best place to work, organizations need to create a coaching culture. By allowing employees to share a conversation, an