This study examined the effects of publicly-posted performance feedback on the in-hospital behavior of patients residing on a self-management unit at a large, state operated, psychiatric treatment facility. When contrasted to a baseline phase in which staff received weekly information regarding patients' performance, scores in six of the eight assessment areas improved when this information was provided directly to patients. The authors' conclude that performance feedback may be a useful adjunct to inpatient treatment programs because it clarifies programmatic expectations, helps focus attention on developing strategies or interventions to meet those expectations, and encourages active treatment participation from patients and staff.
The introduction of container shipping in the late 1950s and early 1960s has received little attention from historians, but it represents a major technological advance with significant economic consequences. By dramatically lowering the cost of freight handling, the container reduced the need for factories to be near suppliers and markets and opened the way for manufacturing to move out of urban centers, first domestically and then abroad. This impact was particularly intense in New York City, where the container revolution began. Containerization had a devastating impact on New York City's economy, and was a major contributor to the collapse of its industrial base between 1967 and 1975.
Perhaps it is time to update Baritz's classic volume to set the record straight. A good deal has gone on in I/O psychology over the past 20 years, some of it for good, but too much of it also for ill. At the very least, a "servants of power revisited" might help induce enough discomfort to provide some impetus for change.
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