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The paper focuses on the topic of e-tutoring within the context of Higher Education. The research target is a framework for e-tutor role and skills in a higher education environment. The research began with a systematic review of the scientific literature with the aim of having a vision on the scientific landscape about the approach of universities to online tutoring and on the role and skills of tutors. Subsequently, to investigate more in depth, the research had a second phase with the use of a questionnaire divided into five sections, administered to two different figures of and tutors (disciplinary tutors and online tutors) of eCampus, in one of the online Italian universities. The discussion on the results investigates how important e-tutoring is for students’ online learning, especially as regards the pedagogical, organization and pastoral dimensions.

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Media education is a cultural framework that can be applied in different contexts: schools, families, informal educational environments, along with pastoral work. With Pope Francis’ championing, there is an increasing need to bridge pastoral care and the media, which can become new important forms of proximity and open opportunities to connect and assume responsibility towards others. Our aim is to understand how parishes can think of themselves as third spaces. The paper tackles this question through the exploration of the initiative Aperto per ferie. The initiative was created to enable professionals to experience the summer camp activities despite the Covid-19 pandemic, finding new ways of aggregation in pastoral youth clubs and taking advantage of digital community meetings. It developed a digital space to promote a unifying experience. With digital technologies, the boundaries of the community are redrawn. The correspondence with the territory (of the parish and the diocese) is no longer pre-determined. A community with porous edges is making its way and is more open and permeable to contributions coming from outside, and perhaps more accessible, even by those who do not frequent parish environments.