Estamos viviendo constantes cambios tecnológicos y las necesidades de aprendizaje y capacitación son cada vez mayores. Uno de esos cambios son los cursos masivos abiertos en línea (MOOC). Como este es un nuevo tipo de curso en línea en nuestro entorno y el índice de abandono es alto, es imprescindible su análisis para conocer las razones de este y lograr disminuir la deserción de usuarios en cursos MOOC. Para ello, se propone conocer diferentes factores del problema, como por ejemplo la experiencia previa de los usuarios en la realización de cursos MOOC, el nivel de satisfacción en la interacción con las plataformas que alojan cursos MOOC y la satisfacción en general al finalizar un curso. Además, el conocer el perfil de los usuarios facilitará que los futuros cursos se adapten a ellos, aunque conlleve incrementar el equipo de trabajo. Con el fin de que estos se sientan acompañados, con ánimo de seguir el curso y que posean una nueva experiencia de aprendizaje.

This paper outlines the characteristics of MOOCs (Masive Open Online Courses) and their development and tendencies that seem to indicate a process of dehumanization. This could be considered the basis of problems that this teaching modality is demonstrating. Firstly with the achievement of their stated objective of being a solution to the problem of mass training for life, as the potential beneficiaries of MOOCs are abandoning this type of course massively. Taking this point as the background issue, the central objective of this paper is to research a group of factors which, in the opinion of the authors, contribute to the humanizing of MOOCs, and to infer from them principles which it is considered must be applied to support a humanizing methodology to be developed, one which in turn motivates and helps the students in their purpose to achieve the training and knowledge they need to survive in this and a future knowledge based society.

New technological advances and globalization have undoubtedly given rise to new forms of learning. Massive Open Online Courses (MOOCs), which are a kind of evolution on e-learning, have the endorsement of prestigious universities around the world, and are transforming the traditional teaching–learning process. In Ecuador, these online courses are based on the Basic General Education system and are neither popular among students nor widely used by teachers in their teaching method, thus, this teaching system is not considered as an official qualification. The inclusion of this tool in the Ecuadorian educational system as a learning resource would expand access to equal opportunities to students and teachers from all over the country. Therefore, our proposal is to use the MOOCs as a source with all the instructional contents of the subject and as classwork based on the flipped-classroom method. In this way, such resources can be an aid to traditional high school classes, and the average grade achieved by students through this platform, as well as the student’s participation, may be part of the formal evaluation system in any institution. With the purpose of measuring the level of confidence in online education and the usage of MOOCs as a tool for teachers’ work, a descriptive and analytical approach has been taken in this study. A quantitative survey was administered to 696 Basic General Education teachers who took used this type of course. The results of this investigation show that 93.9% of the teachers trust the online education; 89% are ready to use MOOCs as a teaching–learning resource and 79% would use MOOCs as part of the final grade. These data prove that MOOCs could be a complementary tool for Basic General Education in Ecuador, so they could contribute to improve learning outcomes and the development of traditional education.

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