We investigate the linear optical properties and energy transfer processes in tungstate fluorophosphate glass doped with thulium ͑Tm 3+ ͒ and neodymium ͑Nd 3+ ͒ ions. The linear absorption spectra from 370 to 3000 nm were obtained. Transitions probabilities, radiative lifetimes, and transition branching ratios were determined using the Judd-Ofelt ͓Phys. Rev. 127, 750 ͑1962͒; J. Chem. Phys. 37, 511 ͑1962͔͒ theory. Frequency up-conversion to the blue region and fluorescence in the infrared were observed upon pulsed excitation in the range of 630-700 nm. The excitation spectra of the luminescence were obtained to understand the origin of the signals. The temporal decay of the fluorescence was measured for different concentrations of the doping ions. Energy transfer rates among the Tm 3+ and Nd 3+ ions were also determined.