In an increasingly competitive market, companies have shown a constant interest in improving their processes. In this sense, the 5S program is a tool that addresses these issues of pro cess quality, promoting organization of spaces, elimination of waste and optimization of time. In this perspective, this study proposes the implementation of the 5S program in a private elementary school in the city of Manaus-AM, in order to optimize the spaces to improve its use, to develop a sense of organization in school employees and to promote the efficiency of quality of services provided. This research was based on the qualitative approach and used the case study as a methodology. The tools used were the 5s Program, the Ishikawa tool, the Brainstorming and a questionnaire. The result showed that the 5s program can promote quality in the processes, optimization of the physical space of the school secretariat that was the scenario of application of the program and the personal development of the collaborators.

Lean concepts were usually focused exclusively on the manufacturing areas, leaving aside administrative areas. However intense competition has led many org anizations to begin to realize that these concepts would also be beneficial to competition with the implementation of lean thinking in their offices. This study addresses the Lean Office theme, a derivation of Lean Manufacturing. The vision of the Lean con cept of identifying and eliminating wastes enables improvements in the flow of service call handling at a manufacturing plant in the Manaus Industrial Pole -PIM, using the concepts that were initially developed for manufacturing, making adaptations to the administrative areas, preserving the essence of the concept and applying lean thinking to improve the flow of care. For analysis of the current state through Value Stream Mapping -VSM, timing and 5S Concept.

Waste water is a much debated problem, for various reasons such as economic, technological, political and political causes, involving different stages of production. This article has as main objective the analysis of the automation of the system of abstraction of water through the communication protocol M2M in a food company of the state of Minas Gerais -Brazil. The study is based on production line data before and after the application of the tool. The choice of the process of pro pitiate a better quality of life for the users is justified by the modernization of the relationship between man and machine. Analyzing the obtained results, it is concluded that the main one of the work was also prosperous, having been possible the implantation of M2M data protocol of Industry 4.0 and its branch in the process of production and reduction of cost .

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