Introduction: This article is the result of a research process whose product was to generate a guide for Higher Education Institutions (in Spanish, IES) to adopt a Cybersecurity Model based on ISO standards (International Organization for Standardization). Problem: IES do not have a cybersecurity model aligned to the ISO / IEC 27032: 2012 standard (International Organization for Standardization / International Electrotechnical Commission), which causes a lack of clarity and uncertainty in the level of maturity and low efficiency in processes and information security controls to be implemented. Objective: Propose a dynamic model of cybersecurity based on ISO standards for IES. Methodology: The development of this work was oriented under a line of applied research, by virtue of the fact that it was necessary to address the problem based on previous knowledge that allowed supporting the theoretical contributions and the activities proposed to determine the possible causes of the problem and give it a possible solution. Results: The generation of this dynamic model allows it to be adapted to the different needs and requirements of IES. Conclusion: IES can implement a cybersecurity model to prevent and protect information at the cyberspace level. Originality: The work carried out generates a great contribution, which is the generation of a dynamic cybersecurity model, since at present there are no specific models for IES. Limitations: The model implementation guide is established in a general way to be applied later to an organization in any sector. Keywords: Dynamic Cybersecurity Model, Higher Education Institutions, ISO/IEC 27032: 2012, Security Standards.

En este artículo se presenta una solución de Inteligencia de Negocios con el propósito de generar un prototipo de análisis e interpretación de los datos de citas médicas de los sistemas existentes en el Hospital Nuestra Señora de Lourdes en el municipio de Argelia en el departamento del Cauca, donde la creciente necesidad de atención médica integrada ha llevado a las organizaciones a la adopción de amplios sistemas de apoyo para el manejo de grandes volúmenes de datos que requieren ser atendidos y procesados de forma rápida y eficaz para garantizar la excelencia en la prestación del servicio, estas entidades en especial las del sector público deben tomar decisiones orientadas a satisfacer la demanda de servicios de los pacientes que acuden a centros de salud. Haciendo uso de la metodología Hefesto que se adaptó a los requerimientos promoviendo el buen desarrollo y análisis de los datos y se construyó una bodega de datos que permitió la generación de reportes para brindar un mejor servicio al paciente, al personal médico y administrativo.