Introduction:The Intensive Care Unit (ICU) is a disembodied place, in which the patient experiences fears and uncertainties about their serious organic disease, with deprivation of sensory stimuli and their autonomy. Therefore, humanizing care in this environment requires multidisciplinary engagement, with patient-centered treatment, based on psychosocial interventions that will complement the medication, extrapolating the biological aspect and alleviating the patient's emotional suffering. Method: This article deals with the ICU experience report of a Brazilian municipal hospital, where professionals work in a humane way with affective stimulation activities, such as affective records, extended family presence, pet visitation and music circles. Observations occurred through family reports during and after hospitalization and through the experience of professionals. Results: Many positive aspects were observed in the evolution of patients, such as: decrease in delirium, use of sedatives, greater control of pain and anxiety, and fewer episodes of depersonalization. There was also greater interaction between staff, patient and family. Conclusion:Bringing humanization to care is essential to help the person recover and return, as much as possible, to their normal conception of life, with integrity of body, soul and spirit. With the purpose of focusing care on respect, empathy and humanization, affective stimulation strategies are increasingly studied and guided within ICUs. The American College of Critical Care Medicine recommends the presence expanded and flexible family as part of the treatment of critically ill patients. Pets are increasingly included in assistance, providing a reduction in pain, suffering and fatigue; and music brings benefits such as calming and reducing anxiety.

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