Confinement during the COVID-19 outbreak has posed a challenge for healthcare professionals, and pediatricians are no exception. Telephone or video consultations play a key role in this pandemic, these tools provide valid information for the diagnosis and treatment of diseases. This article describes how telemedicine is an option in medical care, both in patients with COVID-19, and with other diseases. The way in which pediatricians can make use of this tool and the international experience are described. Pediatricians must be familiar with the use of this technology, in order to offer medical care by video call.