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Purpose-The purpose of this paper is to focus on the challenge of designing an interface for a virtual class, where being represented together contributes to the learning process. It explores the possibility of virtual empathy. Design/methodology/approach-The challenges are: How can this feeling of empathy be recreated through a delicate staging of location and interactions? How can the feeling of togetherness be organized in a 3D environment without creating a feeling of distraction? What are the tools of empathy in a mediated situation? The authors propose to use the concept of "contradictory semiotic analysis" to describe the design process that taps into visual cultures to build a representation and tools that support users' empathetic interactions. The analysis of designers' work from a semiotic point of view shows that they do not necessarily paint after life but play with different media and representations to build "remediated" situations of use. Findings-The paper introduces the concept of "control room" elaborated after Manovich's control panel, to describe the visual interface that supports a diversity of points of view, hence supporting mediated empathetic relationships. Originality/value-The paper answers the design questions: how can the system of representation support the feeling of empathy amongst participants through a delicate staging of space, people and of interactions within this space? How can a participant get, first, a feeling of togetherness and, second, a feeling of empathy with other participants? The design methodology is explained based on a "contradictory semiotic analysis" made of the comparison with similar platforms and with other modalities of empathy in different media. Second, the design proposition is described. Third, the design challenges that this type of production entails are discussed and the difficulties faced during the design process are analyzed.

Cet article se propose d’étudier le déploiement de dispositifs numériques de médiation du patrimoine urbain en confrontant les dispositifs et leurs promesses. Les imaginaires du numérique se traduisent en paradigmes identifiés comme autant d’injonctions dans le milieu culturel : ceux de participation, de visiteur/spectateur co-créateur de contenus et de transmedia. Nous confrontons ces discours circulants qui « promettent » une nouvelle expérience patrimoniale (plus proche du public) à la réalité des dispositifs numériques de médiation proposés aux visiteurs. Pour ce faire, nous avons choisi une méthodologie socio-sémiotique appliquée à deux dispositifs de médiation de la Cité internationale universitaire de Paris afin de comprendre comment ces terrains peuvent réactualiser le paradigme de la participation.

The audiences contribution on alternative VoD platforms: An unthought of online participation? -URL : https://journals.openedition.org/hybrid/2105 [en] Éditeur Presses universitaires de Vincennes Référence électroniqueValérie Croissant et Marie Cambone, « La contribution des publics sur les plateformes alternatives de VàD : un impensé de la participation en ligne ? »,

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