Ageing populations and runaway health costs are challenging governments and tax payers across the developed world. E-health has been trumpeted as a potential saviour. Yet delivery has been patchy, consumer reaction mixed and adoption slow: the jury is still very much out on e-health. Part of the problem may be that research has tended to focus on the technology rather than the user and on the product rather than the service. Moreover, the exploratory studies on use have lacked theoretical grounding so that we know that things are not working – we just do not know why. This is where this research contributes. In this article we review the potential benefits and pitfalls of e-health, and drawing on the technological acceptance literature to develop a theory-based model of e-health acceptance. Our model is a step towards providing the answer to the question of why e-health fails and how it can be made to work.

The Internet has become an integral part of business activities of most corporations today. Electronic supply chain management (SCM) can improve the operational efficiency of the firm by streamlining processes between the company and its suppliers, business partners, and customers. This research explores the extent and the degree of Internet application in Swedish small- and medium-sized enterprises (SMEs). The analyses of the data show that the Swedish SMEs use the Internet in their supply chain activities to a large degree. The study establishes some differences between smaller and larger organizations as well as between manufacturing and service companies.This is an electronic version of an article published in Enterprise Information Systems,Vol. 1, No. 2, May 2007, 255–268. Enterprise Information Systems is available online at: www.tandfonline.com QC 2012011

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