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Cities and dense urban areas are dynamic environments, always adapting to changing circumstances and shocks, such as the recent COVID-19 pandemic. Vaartkom, a neighbourhood in Leuven, provides an interesting case-study, having undergone a drastic transformation in the past two decades, from dilapidated industrial zone to residential quarter and cultural hot-spot. This has introduced a demographic shift, which inevitably influences the use of public and private space in the neighbourhood, creating new areas for inclusion and exclusion. Our research focuses on how the use of public space has changed under COVID-19, and how community members envision their neighbourhood in a post-COVID context. We employed various methods – such as interviews, site visits, stakeholder and physical mapping exercises – and worked with the community to identify the different areas of in-and exclusivity. Some findings relate to the conflicting expectations about the use and future of public space and the link between the location of public engagement and the level of inclusiveness. This illustrates the magnitude and consciousness of the effort required to be truly inclusive. Above all, our own understanding of inclusivity broadened significantly over the duration of the project, illustrating the clear advantage of using a transdisciplinary approach in research. Our findings have been summarised in a small video.