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In a field experiment new hires to entry‐level service jobs were randomly assigned to either a comparison group, which received information warning of negative aspects of the job and information about specific coping behaviors, or to an experimental group, which received the same information as the comparison group, plus training in cognitive restructuring and positive self‐talk, and statements to bolster self‐efficacy. It was expected that the experimental group would exhibit less turnover and report higher levels of supportiveness, satisfaction, and commitment and less anxiety than the Comparison Group. However, the experimental group exhibited more early turnover. The coping information provided to the Experimental Group increased perceptions of negative job information, and such perceptions may have resulted in a self‐selection effect. Of those remaining at 4 weeks, those from the experimental group were significantly more likely to report intentions to remain for a year or longer, and to report greater job satisfaction.

Given the increasing use of work teams in organizations, personnel selection procedures based on individual conscientiousness are likely to result in groups composed of highly conscientious members. This laboratory experiment examined the performance of groups of either high or low conscientious individuals, with the groups being given more (caucus condition) or less (no caucus condition) opportunity to develop performance norms. Groups of high-conscientious individuals given the chance to caucus were less productive than such groups that were not given the opportunity to caucus and less productive than groups of low-conscientious individuals given the chance to caucus. Thesefindings are explained in terms of the development of quality norms by the high-conscientious caucus groups at the expense of productivity.

A key variable in the success of a juvenile justice diversion program (i.e., avoiding reoffending) is completing the program. Little is known about which variables predict successful completion. The present study examined demographics; behavioral histories; current behaviors; and family, school, and social issues among participants drawn from a metropolitan Detroit diversion program. Logistic regression analyses identified variables predictive of program completion. Key predictors included race, aggressive behavior, previous counseling or treatment, poor academic performance, diagnosed with ADD/ADHD, and parental reports of not contributing to household chores. Recommendations for modifying diversion programs based on these findings are offered.Juvenile diversion programs are predicated on the belief that it is better for the long-term development of youth for them to avoid engagement with correctional institutions. The claim is proffered that the juvenile justice system actually creates more problems than it resolves (Lundman, 1993). The ineffectiveness of

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