It is very important for organizations to find staff with emotional intelligence because they are valuable people, committed to work and know how to make better decisions, this benefits them greatly because they take care of the organization as if it were about them; However, it is also imperative to keep them in that balance, in that healthy environment, since it has been seen that motivation is something that human beings should possess by nature, which should not depend on external agents, but in many occasions the environment in which an individual develops can affect their way of thinking and therefore their way of acting, such is the case of the mandatory isolation due to the pandemic by COVID-19, where the emotional state of the workers was discussed a lot, In this research we intend to analyze the impact that the COVID-19 pandemic had on the work motivation of Cinema Colibri, which was an industry that was undoubtedly very damaged, so a series of tests and surveys were conducted to employees, to verify the working hypothesis, which was, work motivation influences the performance of the staff of the company Cinema Colibri Tenancingo.