Amid a time of unprecedented social‐ecological change, professionals within and outside of the US wildlife conservation community have called for transformation of existing processes and structures to ensure that the benefits of wildlife conservation can be realized well into the future. Current momentum behind an initiative to help increase conservation relevancy among population segments that have historically been underserved by the conservation community is underway. Sustainable institutional change will not be realized, however, without attending to internal cultural change within the conservation community itself. Although elements of an ideal institution have been suggested, specific interventions related to institutional culture need deeper exploration. State fish and wildlife agencies—a primary organizational actor within the conservation community—play a central role in institutional transformation. Using a systems framework, this essay describes key leverage points for cultural change for which interventions could result in sustainable culture shifts. Five possible interventions are introduced to stimulate conversation among conservation practitioners seeking to initiate transformational change within their specific cultural contexts.

Purpose – This paper aims to assess Vail Resorts’ sustainability activities by applying a well-substantiated framework titled the “Leading the Sustainable Organization” (LSO) model in order to systematically explore their efforts. Anecdotally the sustainability activities and accomplishments of Vail Resorts appear comprehensive and impressive. Corporate sustainability is a complex, multi-functional endeavor, yet guidance on the issue has tended to be single level, single stage and single disciplinary. Our multi-level assessment of Vail Resorts’ sustainability activities, including the stakeholder and financial impacts, develops a deeper understanding of sustainability and the effect it can have on profitability and value of a company. Design/methodology/approach – Vail Resorts’ sustainability activities were assessed by applying a well-substantiated framework titled the “Leading the Sustainable Organization” (LSO) model. Findings – The in-role and extra-role sustainability performance of employees at Vail Resorts demonstrates their engagement with the company’s sustainability efforts. Beyond employee sustainability performance, the company-level sustainability performance of Vail Resorts exhibits the payoff of the company’s sustainability efforts. Research limitations/implications – The LSO model was applied to only one organization. Future application to multiple firms would provide a broader assessment of the state of sustainability in organizations of various sizes and across industries. Practical implications – By examining their sustainability activities through the lens of the LSO model, Vail Resorts provides a rich example of best practices relating to a company’s pursuit of sustainability efforts and their expected benefits. Vail Resorts’ wide-ranging sustainability actions, combined with the LSO model, provide managers with a well-defined road map to lead their own sustainable organization. Vail Resorts’ implementation of the various components of the LSO model, and the results achieved, demonstrate that “sustainability is not just doing good, it is also good business.” Originality/value – Applying the LSO model offers both practicing managers and researchers alike a well-substantiated framework to assess organizational sustainability efforts, in order to identify areas of organizational sustainability strength as well as areas needing improvement.

State fish and wildlife agencies in the United States are confronted with the realities of a rapidly changing society. With declines in historical sources of revenue and the growth of diverse voices with values that differ from those emphasized by traditional policies and user groups, agencies are faced with diminishing relevancy and are encountering institutional challenges that inhibit their ability to serve the broader public. Here, in collaboration with a group of fish and wildlife agency leaders from 11 states, conservation professionals, and academics, we employ qualitative methods and concepts from systems theory to develop an integrative model of a state wildlife agency. We use this model to identify leverage points to induce transformational change toward an ideal future state: one driven by a system of shared values toward wildlife and a mission to improve quality of life for all people. Our findings point to the importance of developing interventions that will lead to changes in agency culture, systems of governance, and policy and action, and enhance the accessibility of natural resources and opportunities for diverse publics to engage with and benefit from fish and wildlife. We offer recommendations for state wildlife agencies to engage in adaptive organizational change and for university programs to support agency needs.