Purpose -This paper aims to discuss the procedures and methods developed at Washington State University to digitize and make accessible historic moving images. Design/methodology/approach -The paper describes the selection and the use of low-cost technologies to transfer analog film to digital formats. Issues related to the conversion, description, and online hosting of digital films are also addressed. Findings -Though the steps involved in digitizing film are not trivial, the benefits of access both for the public and archives staff outweigh the expense and labor involved. The procedures described in this paper involve low upfront costs and are sustained through cost recovery fees.Research limitations/implications -The focus of this paper is on managing, describing, and providing online access to historic films, not digital preservation. Originality/value -There is a gap in the library literature regarding the practical steps involved in reformatting and hosting online film collections. This paper describes methods which may be adapted by non-specialists at other institutions.

Looking at 2003-2009 LibQUAL+ responses at research-oriented universities in the United States, faculty library users report a significant and consistent rise in desires and expectations for library-provided online tools and websites, even as student user groups show declining or leveling expectations. While faculty, like students, also report increased satisfaction with current library-provided online tools and resources, the marked difference between the expectations of faculty and student users is an important one. Rising faculty expectations highlight the importance of strengthening communication and connection with faculty users so that libraries can retain relevancy in the academic environment.

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