If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -This paper aims to examine the contextual issues relating to the problem of developing web-based information systems for emergent organisations. Design/methodology/approach -The study employs an action research approach to understand and develop an analytical development tool for web developers. It postulates that existing methods are inadequate in coping with sudden and unexpected changing characteristics within the organisation. The theory of deferred action is used as the basis for the development of an emergent analytical development tool. Many tools for managing change in a continuously changing organisation are susceptible to inadequacy. Findings -The insights proposed are believed to assist designers in developing functional and relevant approaches within dynamic organisational contexts. Originality/value -The analytical development matrix assists web developers in emergent organisations to develop web-based information systems.
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