Past studies on employability of graduates have placed great emphasis on the supply side efforts in generic skills development which includes the tertiary curriculum design and delivery mechanisms. However, the responsibility of employers in providing training to prospective graduates and collaborating with universities in enhancing generic skills has been raised. On the demand side, there are numerous studies that have examined employer's perspective in the private sector but few studies have examined employer's perspective in the public sector. The objectives in this study are twofold: (1) to identify employers' perception of the ideal generic skills that graduate employees should possess, and (2) to elicit employers' perception of the lack of generic skills that prospective graduates (i.e. industrial trainees) currently possess. A qualitative research design was utilized, involving primary interview data collected through 16 key informant interviews of employers in the public sector in Kuantan and Johor Bahru. These key informant employers were selected from the UKM's social science industrial trainees who attended training at these two sites. These interview data were analyzed using content analysis. The findings indicate that there are specific generic skills in the area of information and social interaction skills that the public sector employers seek from the graduates. This study implies the need for a stakeholder-responsibility approach in prescribing a comprehensive normative solution to the employability of graduates. In addition, it also postulates that the culture of learning and gaining varied skills in different spheres of life need to be inculcated amongst students from early years.

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Most apology studies in the Jordanian context have investigated apologies based on a corpus of elicited data. Rarely have apologies been observed in the natural data; nor have the contextual factors that obligated these apologies been considered. This study is based on a corpus of 1100 naturally occurring apology events, collected through an ethnographic observation. Semi-structured interview was also used to examine the influence of contextual factors (social status, social distance, and severity of offence) on the choice of apology strategies. The respondents for this study were selected via convenient sampling. The naturally occurring apologies were coded using a modified version of the apology strategy typology outlined by Olshtain and Cohen (1983). There are series of findings that are worth noting; the first is that, acknowledging responsibility was the most common apology strategy in Jordanian Arabic. Second, acknowledging responsibility and swearing by God's name, formed the most frequent combination of apology strategies in this language. Third, another strategy that was high on the percentage of occurrence and deserving discussion was the nonapology strategies. Fourth, the selections of apology strategies were influenced by social status more than the degree of the severity of the offence or the social distance. Last but not least, new culture-specific apology strategies were detected in the corpus and elaborated in the paper. The findings of the study will assist material developers in preparing for resource books or modules for teaching and training of language and cultural awareness. The findings can also be used to raise the awareness about the sociocultural rules that govern the use of language functions.

This study is an investigation into the apology strategies adopted by Jordanian EFL (English as a Foreign Language) graduate students in various situational settings. The objective of this study is to highlight the influence of social status and social distance on the choice of apology strategies. Data were collected through Discourse Completion Tasks (DCT) and semi structured interviews. Briefly, the findings revealed that most the students used Illocutionary Force Indicating Device (IFID) and accept responsibility strategies. Other new strategies (arrogance and ignorance, blame something else, swearing) which fall outside the model adopted from Cohen & Olshtain also appeared in the subjects' responses. The newly detected strategies are culture-specific acts that are deeply rooted in the Jordanian society. The findings also showed that the choice of the apology strategy is affected by social status more than social distance.