PurposeThe purpose of this empirical research paper is to investigate the self-perceived role of the community partner of a higher education service-learning and community engagement module.Design/methodology/approachA qualitative approach was followed by distributing a questionnaire to the community partners of a community engagement module and coding the responses using ATLAS.ti. A total of 36 responses were received from community partners who work with students enrolled in a compulsory undergraduate community-based project module at the University of Pretoria's Faculty of Engineering, Built Environment and Information Technology.FindingsThe community partners share a common interest in the students' education. They are experts in their fields and can share their knowledge with the students and the university. Through these partnerships, long-term reciprocal relationships can develop. Community partners can become co-educators and partners in education. The pragmatist representations of community partners can be challenged when they understand their own stakes in service-learning or community engagement projects. This better aids higher education institutes in the management and evaluation of service-learning and community engagement pedagogies and curricula.Research limitations/implicationsTwo main limitations underlie this study. Firstly, this research is based on data from one community module at a single university. Although a large number of students are registered in the module, the study would be improved by conducting it at more than one university countrywide. Secondly, the study was performed during the first coronavirus disease 2019 (COVID-19) lockdown the country experienced. This was a completely unexpected event for which everyone was totally unprepared. Many of the community partners lacked the resources to receive or respond to an online questionnaire. The nature of the lockdown prevented the researchers from reaching these community partners for a face-to-face interview. The voice of these community partners is, therefore, silent.Practical implicationsThe community partners reiterated their need to be seen as equal partners in the module and appreciated being part of a group of non-profit enterprises working together with a university to pursue a set of common goals. However, their status as peers depends on their willingness and ability to contribute sufficiently to the structure and demands of the service-learning module. The community partners who were able and willing to orientate each group of students to their organisation's mission and objectives, and who executed their roles according to the course requirements, experienced the greatest success in terms of project effectiveness and efficiency, and also in terms of future benefits when students returned to volunteer or provide donations. Given time, these community partners grew into an equal partner with the university's stakeholders, where both their own needs and those of the students were met during the various service-learning projects.Social implicationsSince all respondents in this study are non-profit organisations, the financial assistance and free labour afforded to them by the students are of paramount importance. The community partners also understand the longer-term value implications of successful student projects, as some students return of their free will to volunteer their services when gainfully employed after graduation.Originality/valueCommunity engagement projects are rarely investigated from the community partner's point of view. This paper elicited their responses and examined them through the lens of Fraser's theory of social justice (Fraser, 2009).

In 2005, the Faculty of Engineering, Built Environment and Information Technology (EBIT) at the University of Pretoria, implemented a compulsory module, the Community-based Project Module, for all its undergraduate students. The module is an eight-credit module (80 hours) that is offered on an open-ended and project-orientated basis. A large number of students are registered (±1 600 students per year) and work on more than 590 projects, with more than 400 community partners annually. The module requires students to work in the community for at least 40 hours, during which time they address a specific need in the community. They subsequently have to complete various assignments where they reflect on their experiences. Popular student projects include teaching Mathematics and Physical Sciences at secondary schools, doing renovation projects, repairing old computers for schools and non-profit organisations, and teaching basic computer skills to community members.

This article studies technology driven, development focused initiatives [ICT4D projects] at a community level in South Africa. This study forms part of the existing debate on ICT4D project success, and suggests answers towards accelerating ICT4D projects' growth towards maturity and sustainability. Concerns that receive attention include the level of ownership and control taken by members of benefiting local communities in ICT4D projects, the level of social embeddedness of ICT4D projects, and a revision of the concept of sustainability within the ICT4D context. A detailed case study that compares two similar ICT4D projects influencing four local communities, focusing on educational institutions within the communities in South Africa, provides the foundation for this article.Adjustments are made to the Five Stages Maturity Model for ICT projects (Leem et al., 2008) and then used to guide our critical discussion regarding each community's relationship with the ICT4D projects currently running within each society, and how these relationships can be matured and sustained. Findings include a discussion of the importance of direct and diffused increases in freedom resulting from an ICT4D project and the often discounted role of recognition, celebration of achievements within the local community, and media involvement in the maturity, and hence sustainability, of ICT4D projects.

No abstract

No abstract