This qualitative study investigated antecedents of knowledge sharing in the public sector. Basing on the theory of planned behaviour and literature review, three antecedents guided the conceptualization of the study namely; employee attitudes, subjective or social norms and perceived behaviour control. Data from the 19 in-depth interviews were thematically analyzed. Findings revealed that employee attitudes towards knowledge sharing in the public sector were both positive and negative. While the theory of planned behaviour focuses on the attitudes of knowledge givers, it emerged that the knowledge seekers’ attitudes mattered as well. Subjective norms were prevalent in meetings, teams, job rotation as well as in the Communities of Practice (CoP). The finding that Communities of Practice were disconnected in terms of knowledge sharing emerged surprising because we had not envisaged it since previous studies have not investigated it. Perceived behaviour control was modified by scanty organizational resources as well as incentives and policies. The study proposes knowledge sharing model for both practitioners and researchers.
This paper reviews literature that highlights the different definitions and knowledge transfer measurements in organizations. The discussion reveals that knowledge transfer is very problematic to measure as there are many challenges posed by the differing measurements. We propose a four stage model of knowledge transfer that draws from Nonaka and Takeuchi (1995), and recommend that knowledge transfer could be measured at each of the four stages, namely Activation - events that trigger a decision to transfer, Transmission - actual exchange of information from the transferor to the transferee, Utilization - the recipient starts utilizing the transferred knowledge, and finally, the Institutionalization of best practices.
Investigations on the ethical practices and information security variance perceptions between academic and administrative staff were confirmed in Public Universities in Uganda. Four data collection phases included: testing the impact of ethical practices on information security among administrative staff; their ranking of factors likely to improve loyalty; academic staffs’ perception on the highly ranked factors that impact loyalty and, key informant interviews to substantiate key findings. Results confirmed loyalty as a stronger predictor of information security among administrative staff, which finding was considered inconsequential in matters of examination security by the academic staff. Whereas job satisfaction, high salaries, training and development were reported to increase loyalty among administrative staff, academic staff ranked personal integrity and commitment to excellence as most important. The varying perceptions could be attributed to divergent personal values, different technical and or professional backgrounds and corporate cultures. Findings provide new information security policy interventions, highlight the departure from conventional approaches of fighting examination security vices and call for innovations that address diverse stakeholders’ work dynamics. Key recommendations include stringent recruitment practices, rapid re-skilling and regular sensitisation, improved remuneration, and high scores on examination security attributes in performance agreements for all staff handling examinations. Undertaking a single study to investigate the different perceptions of both administrative and academic staff using a four step procedural interrelated approach is a major methodological contribution to research quality. The conceptualised ethical practices’ dimensions could stimulate current debate in Universities.
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