The modern industrial civilization improves anthropogenic activities and greatly simplifies human effort and the industrial world. Cloud computing and mobile applications are increasingly more than just trendy buzzwords; they are crucial elements of how business will be conducted in the future. A rising number of SMEs are currently utilizing mobile and cloud computing technology. This study examines the links between customer reviews, app ratings, and accounting app adoption in Kenya. The study collected data on 35 commonly used accounting mobile applications and performed a regression analysis on 27 apps that had received user reviews. Data on mobile apps' usage rate, volume of user reviews, and user ratings were gathered for this study. This study's findings revealed a significant relationship between the number of user evaluations and the adoption of accounting mobile apps. However, the study did not observe a significant effect of user reviews on the adoption of accounting mobile apps. This paper also identifies a few shortcomings that app users have pointed out in their reviews. The study's findings indicate that Kenya's degree of mobile app adoption has greatly increased due to the volume of app reviews. This study advises entrepreneurs, particularly those who engage with SMEs, to embrace technology and adopt freely downloadable mobile apps for their accounting and bookkeeping requirements.
Modern industry improves anthropogenic activities and greatly simplifies human effort and the industrial world. Cloud computing and mobile applications are more than just buzzwords; they are crucial elements of how business is conducted and how it will be conducted in the future. A rising number of SMEs are currently utilizing mobile and cloud computing technology. The purpose of this paper is to analyze the linkages between user reviews and ratings and the adoption of mobile accounting apps among SMEs in Kenya. The study collected data on 35 commonly used mobile accounting applications and performed a regression analysis on 27 apps that had received user reviews. Data on mobile apps' usage rate, volume of user reviews, and user ratings were gathered for this study. The authors also took note of the deficiencies identified by the selected mobile app reviewers. This study's findings revealed a significant relationship between the number of user evaluations and the adoption of mobile accounting apps. However, a significant effect of user reviews on the adoption of mobile accounting apps was not observed. This paper also identifies shortcomings that app users have pointed out in their reviews. It was concluded that Kenya's degree of mobile app adoption has greatly increased due to the volume of app reviews. This study advises entrepreneurs, particularly those who engage with SMEs, to embrace technology and adopt freely downloadable mobile apps for their accounting and bookkeeping requirements.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2025 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.