The technologies will directly impact the doctor-patient relationship. The health area will receive the help of new technologies such as: robotics, artificial intelligence, augmented reality and tele consultation. These technologies may cause resistance to treatment by patients, if they are not fully aware of how the technology will be applied in their medical treatment. The present study aims to apply a questionnaire with specific questions, to participants attended by the public health network (SUS), as well as by the private health network (private clinics), aiming to obtain information about their acceptance regarding medical care / treatment performed by new technologies, whether these procedures will cause a psychological shock to the point of triggering a judicial claim for compensation for alleged medical error. Another objective is to find out if, if a medical / psychological (biopsychosocial) reception is initially carried out, as well as if the previous presentation of the technology to the patient through a psychopedagogical work, demonstrating the benefits and improvements provided, if the patient will feel more confident with medical treatment using new technologies. The results will be obtained through a descriptive, cross-sectional and qualitative study carried out at the Base Hospital of São José do Rio Preto / SP, and in private clinics of medical specialties in the specialties of radiology, cardiology and ophthalmology of São José do Rio Preto / SP, in the second half of 2019 and the first half of 2020.