In the Home Care Crew Scheduling Problem a staff of caretakers has to be assigned a number of visits to patients' homes, such that the overall service level is maximised. The problem is a generalisation of the vehicle routing problem with time windows. Required travel time between visits and time windows of the visits must be respected. The challenge when assigning visits to caretakers lies in the existence of soft preference constraints and in temporal dependencies between the start times of visits.We model the problem as a set partitioning problem with side constraints and develop an exact branch-and-price solution algorithm, as this method has previously given solid results for classical vehicle routing problems. Temporal dependencies are modelled as generalised precedence constraints and enforced through the branching. We introduce a novel visit clustering approach based on the soft preference constraints. The algorithm is tested both on real-life problem instances and on generated test instances inspired by realistic settings. The use of the specialised branching scheme on real-life problems is novel. The visit clustering decreases run times significantly, and only gives a loss of quality for few instances. Furthermore, the visit clustering allows us to find solutions to larger problem instances, which cannot be solved to optimality.
In this paper, we formulate the vehicle routing problem with time windows and temporal dependencies. The problem is an extension of the well studied vehicle routing problem with time windows. In addition to the usual constraints, a scheduled time of one visit may restrain the scheduling options of other visits. Special cases of temporal dependencies are synchronization and precedence constraints. Two compact formulations of the problem are introduced and the Dantzig-Wolfe decompositions of these formulations are presented to allow for a column-generation-based solution approach. Temporal dependencies are modeled by generalized precedence constraints. A total of four different master problem formulations are proposed and it is shown that the formulations can be ranked according to the tightness with which they describe the solution space. A tailored time window branching is used to enforce feasibility on the relaxed master problems. Finally, a computational study is carried out to quantitatively reveal strengths and weaknesses of the proposed formulations. It is concluded that, depending on the problem at hand, the best performance is achieved either by relaxing the generalized precedence constraints in the master problem, or by using a time-indexed model, where generalized precedence constraints are added as cuts when they become severely violated.
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