ObjectiveTo explore the most important public health information system database
integration project success factors to include: technological,
organizational, project-specific, or external.MethodsThis study involved a cross-case design. Cases were identified through
literal replication logic and screened through a survey and review of
available literature. Study participants were interviewed through hour-long
sessions steered by a semi-structured guide. Survey responses, interview
transcripts and available documents were coded and analyzed deductively, and
matrices were developed to illustrate relationships.ResultsLeadership among the project’s participants is the most important
integration project success factor. This leadership factor manifests in the
following ways. Executive sponsors champion the initiative. Informaticians
facilitate communication and system requirement collection. Program
directors contribute substantive energy to the project and remove obstacles.
Some other factors also contribute to project success. For example, strong
Financial Management and Support promotes project initiation. Technological
aspects impact the final product’s quality. Utilizing formal project
management techniques, particularly the Agile software development
methodology, contributes to successful project resolution by ensuring daily
operational effectiveness.DiscussionThe principal finding illustrates important contributions by project leaders,
transcending those of the executive sponsor. Other participants, notably
informaticians and program directors, substantially contribute to the
project’s success. Additionally, the Agile software development
methodology is emerging as a successful approach to project management for
these and related projects.ConclusionInvesting in the leadership and project management skills of database
integration project participants could improve the success of future
projects. State health department staff considering these projects should
carefully select project participants and train them accordingly.
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