As interações humanas virtuais têm sido ampliadas com o uso crescente da Internet e redes sociais, elevando os riscos de ameaças cibernéticas de Engenharia Social. O uso de Bots nesses ataques permite escalabilidade na exploração da confiança dos usuários, provocando riscos de segurança. Poucos são os trabalhos com foco nas ações automatizadas de Engenharia Social com o uso de Bots. Este artigo apresenta uma verificação dos controles de uma rede social profissional quanto à identificação e bloqueio desses ataques automatizados, utilizando um Bot de prova de conceito. A análise e discussão dos resultados permite demonstrar as vulnerabilidades de segurança presentes nas redes profissionais que podem ser exploradas para construção da relação de confiança do usuário com um Bot malicioso.
The growth of the internet and social networks has intensified human interactions, raising the risk of cyberattacks. Social Engineering targets those human relationships in the cyber environment, using technology as a support to exploit natural human failures. Research has shown the capacity of Social Engineering attacks, however, there are few papers focusing on the evolution and trust of ChatBots and automation as a support for those attacks. This paper presents an analysis of the capacity of professional social networks to detect and block automated Social Engineering threats to their users. The approach developed allowed us to identify the characteristics of the trust relationship between the user, the social network, and the ChatBot resulting from the established interaction, and failures on the part of social networks to identify and block this kind of behavior. To this end, an automated Social Engineering bot was developed. The analysis and discussion of the results allow demonstration of the security vulnerabilities present in professional networks and in building the user’s trust relationship with the ChatBot.
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