This article investigates which public values are prioritised in egovernment policies, what the connection is to governance approaches and how the public value prioritization can be explained. Strategic horizontal e-government policy documents are analysed from 2000 to 2018 in Belgium, the United Kingdom and the European Union. A public value typology is developed which connects three-ideal type governance approaches: (1) hierarchy, (2) market, and (3) network. The results show that market related public values often play a dominant role in e-government policy documents, but so doto a lesser degreenetwork related public values. Hierarchy related public values are seldom dominant. At the national level, four factors explain the prioritization: The attention for a specific governance approach at a given time, the influence of politics, the specific topic of the egovernment policy document and the role of authors. Power distribution at the EU level plays a key role in defining the public values balance. This articles contributes to the knowledge on public values in e-government policies, the wider discussion on governance approaches in public administration and the need to understand the relation between public values and public value creation.
Geospatial data and geospatial e-services require governance and coordination between different governmental organisations.This article aims to understand what governance, and specifically what coordination, is used in Belgium for geospatial e-services and data. The Belgian case, with a focus on the regions and federal administration, is researched by making use of a document analysis, interviews with key stakeholders and an online survey. In contrast to the federal and Walloon administration, the Flemish administration and the Brussels Capital Region administration have a clearly developed governance model. Flanders combines hierarchy with network governance, whereas the Brussels administration is known for its hierarchical way of working. The transposition of the INSPIRE Directive had a strong influence: The Brussels Capital Region became more network-oriented, and the Walloon Region developed a form of network governance. The federal level, however, struggles to make the connection between geospatial data and e-services. From an inter-organisational perspective, the coordination can be labelled as a weak form of network governance: Cooperation exists, but only in a few areas. Nevertheless, geospatial data are exchanged within and between regions and the federal level. Geospatial e-services are also developed but there is a clear influence of the degree of organisational coordination on the development of geospatial e-services.
In the last decades, governments have strongly increased their use of information and communication technologies (ICT) to improve the service delivery towards their users. However, this development of ICT solutions must be performed in collaboration with the users so that the egovernment services are aligned with their requirement and needs. Gathering the input from the users can be performed through the use of different participation methods. The choice of the method is context-specific and public servants tend to lack proper guidance about the appropriate method(s) to use. Public values are at the core of the strategy of the organization and constitute an essential context factor to consider. Therefore, in this paper, we analyze how public values impact practitioners in their selection of development methods of e-government services. Via the analysis of four e-government projects, we examine the relevance of public values as key drivers behind user participation decisions. Furthermore, we formulate recommendations for practitioners to provide guidance in their choice depending on the values they are seeking.
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