The objective of this article is to analyze the impact of virtual education in times of pandemic in Higher Education Institutions (IES), in Ecuador. In this sense, the Israel Technological University, located in Quito, was used as a research case. Methodologically, it is a study with a quantitative, descriptive approach, with a field design and a transactional cut. The population is made up of 2317 students and 58 teachers. Of this population, 598 students and 31 teachers responded online, for a sample of 25.8% and 53.4%, respectively. The survey was estab-lished as a technique and two questionnaires as an instrument, one for students and the other for teachers. As part of the conclusions, it is determined that the im-pact of virtual education in times of pandemic, both for teachers and students in Ecuador, has been mostly positive. A high level of satisfaction is handled by this type of format.