Part 1: Fundamental IssuesInternational audienceIn this paper we outline the design and development of an embodied conversational agent setup that incorporates an augmented reality screen and tactile sleeve. With this setup the agent can visually and physically touch the user. We provide a literature overview of embodied conversational agents, as well as haptic technologies, and argue for the importance of adding touch to an embodied conversational agent. Finally, we provide guidelines for studies involving the touching virtual agent (TVA) setup
In this paper, we report on the multi-year Intelligent Virtual Agents (IVA) community effort, involving more than 80 researchers worldwide, researching the IVA community interests and practises in evaluating human interaction with an artificial social agent (ASA). The effort is driven by previous IVA workshops and plenary IVA discussions related to the methodological crisis on the evaluation of ASAs. A previous literature review showed a continuous practise of creating new questionnaires instead of reusing validated questionnaires. We address this issue by examining questionnaire measurement constructs used in empirical studies between 2013 to 2018 published in the IVA conference. We identified 189 constructs used in 89 questionnaires that are reported across 81 studies. Although these constructs have different names, they often measure the same thing. In this paper, we, therefore, present a unifying set of 19 constructs that captures more than 80% of the 189 constructs initially identified. We established this set in two steps. First, 49 researchers classified the constructs in broad theoretically based categories. Next, 23 researchers grouped the constructs in each category on their similarity. The resulting 19 groups form a unifying set of constructs, which will be the basis for the future questionnaire instrument of human-ASA interaction. CCS CONCEPTS • Human-centered computing → Empirical studies in HCI; • Computing methodologies → Intelligent agents;
Research into artificial social agents aims at constructing these agents and at establishing an empirically grounded understanding of them, their interaction with humans, and how they can ultimately deliver certain outcomes in areas such as health, entertainment, and education. Key for establishing such understanding is the community's ability to describe and replicate their observations on how users perceive and interact with their agents. In this paper, we address this ability by examining questionnaires and their constructs used in empirical studies reported in the intelligent virtual agent conference proceedings from 2013 to 2018. The literature survey shows the identification of 189 constructs used in 89 questionnaires that were reported across 81 papers. We found unexpectedly little repeated use of questionnaires as the vast majority of questionnaires (more than 76%) were only reported in a single paper. We expect that this finding will motivate joint effort by the IVA community towards creating a unified measurement instrument.
Modern game engines such as Unity make prototyping and developing experiences for virtual and mixed reality contexts increasingly accessible and efficient, and their value has long been recognized by the scientific community as well. However, these game engines do not have the capabilities to control virtual embodied characters, situated in such environments, with the same expressiveness, flexibility, and generalizability, as offered by modern BML realizers that generate synchronized multimodal behavior from Behavior Markup Language (BML). We implemented a Unity embodiment bridge to the Articulated Social Agents Platform (ASAP) to combine the benefits of a modern game engine and a modern BML realizer. The challenges and solutions we report can help others integrate other game engines with BML realizers, and we end with a glimpse at future challenges and features of our implementation.
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