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PurposeAs an important indicator of the quality of life of individuals, residential environments are continuing to evolve, due to the rapidly changing production–consumption relations. However, in this evolving process, the effect of the differentiated residential environments on the individuals' residential satisfaction remains unclear. This paper aims to measure the effects of the varying residential environments on the overall quality of urban life (QoUL) in Kayseri, one of the most developed cities in Central Anatolia.Design/methodology/approachIt is based on empirical data on the quality of life in the different residential environments of Kayseri. The research method used stratified purposeful sampling, and the household survey data were analyzed using factor analysis, multiple regression and ANOVA statistical methods.FindingsThe most influential factors on the overall QoUL of individuals living in different Kayseri residential neighborhoods were satisfaction with neighborhood and city-level urban services, neighborhood relations and belonging factor groups. The critical finding obtained in this study is that residential satisfaction in low-rise and compact form housing areas in Kayseri is higher compared to residential satisfaction in high-rise neighborhoods. This result reveals that the high-rise building typology that is dominant in Turkey's big cities should be seriously questioned, and urban development policies should be re-evaluated.Research limitations/implicationsThe study was designed to produce baseline data so that future changes in residential conditions as perceived by the residents of Kayseri could be monitored to support decisions for residential areas.Originality/valueComparative case studies, particularly on low-rise versus high-rise environments, are scarce. As a result, this research contributes to the field of comparative studies on residential environments.

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:Konut memnuniyeti araştırmalarında genellikle anket uygulaması ve sonuçlarının değerlendirilmesine odaklanan çalışmaların varlığı dikkat çekmektedir. Ancak ankete dayalı bu çalışmaların mekânsal karşılıklarına yönelik modelleme eksikliği nedeni ile planlamada karar verme süreçlerine yönlendirici bir katkı sağlanamamaktadır. Bu çalışmada bulanık çok kriterli karar verme yöntemleri (Bulanık DEMATEL+Bulanık TOPSIS) kullanılarak, iki farklı TOKİ toplu konut bölgesinde konut memnuniyetinin değerlendirilmesine yönelik bir model oluşturulmuştur. Toplu konut bölgeleri arasındaki memnuniyeti etkileyen faktörler ve mekânsal karşılıklarına yönelik bulanık bir değerlendirme gerçekleştirilmiştir. Elde edilen sonuçlar ile her iki toplu konut bölgesi için geoistatistik analiz tabanlı ve Coğrafi Bilgi Sistemi (CBS) destekli karşılaştırılabilir konut memnuniyeti haritası oluşturulmuştur. Plan, tipoloji ve tasarım yaklaşımları aynı olan iki TOKİ bölgesinden Yenidoğan TOKİ bölgesinde konutlardan memnuniyet oranının %60 gibi yüksek bir oranda olduğu, buna karşılık İldem TOKİ bölgesinde ise memnuniyetin son derece düşük olduğu belirlenmiştir. Çalışma sonucunda konut memnuniyet düzeyindeki farklılığın temelde alanın yer seçimi üzerine odaklandığı, kent merkezi ile kurulan ilişkinin, ulaşım bağlantılarının güçlü etkenler olduğu gözlemlenmiştir. In housing satisfaction research, studies that focus on the evaluation of surveying and its results draw much attention. However, a guiding contribution cannot be made to the decision-making processes in planning due to the lack of modelling for the spatial provisions of these survey-based studies. This study was conducted using two multi-criteria decision-making methods (Fuzzy DEMATEL+ Fuzzy TOPSIS), and a model was created for the evaluation of housing satisfaction in two different TOKI housing estates. A fuzzy examination was carried out on the factors that affect satisfaction with the housing estates and their spatial provisions. A comparable housing satisfaction map based on a geostatistical analysis and supported with Geographic Information System was created for both housing estates using the obtained results. The planning, typology and design approaches of both TOKI housing estates are the same, but the level of the satisfaction with the houses in the Yenidoğan TOKI housing estate was found to be as high as 60%, while the level of satisfaction with the Ildem TOKI housing estate was found to be extremely low. The study concluded that this difference derived from site selection, and that relationships with the city centre and transportation corridors were determinant factors.

Generally, urban renewal practices in developing countries are formed by economic concerns and by ignoring the design dimension. As a result, these conditions create unqualified urban spaces in terms of livability. In this study, to analyze and evaluate this problem, a criterion framework and a hybrid spatial decision model are formed for improving the design quality of renewal projects. The authors defined 37 urban design criteria through literature research, expert opinions, and self-assessments. A multidisciplinary focus group was held and a paired comparison form was prepared to determine the criterion weights and suitability values with the used the fuzzy DEMATEL and weighted linear combination method. The values analyzed using ArcGIS 10.2 and the suitability values are shown on the map. As a result, it has been determined that even the highest valued among the examined renewal projects could not meet even 50% of the defined urban design quality standard. The results have emphasized that the urban renewal projects without area-specific and appropriate design solutions reveal that they cannot develop qualified places. Within the scope of realizing more qualified urban places, design criteria should also be taken into account in the project design processes. In future studies, this model can be used in determining the area-specific and appropriate design solution for spatial decision-makers.