In the past decade, the body of research using experimental approaches to investigate the responsiveness of elected officials has grown exponentially. Given this explosion of work, a systematic assessment of these studies is needed not only to take stock of what we have learned so far about democratic responsiveness, but also to inform the design of future studies. In this article, I conduct the first meta-analysis of all experiments that examine elite responsiveness to constituent communication. I find that racial/ethnic minorities and messages sent to elected officials (as opposed to non-elected) are significantly less likely to receive a response. A qualitative review of the literature further suggests that some of these inequalities in responsiveness are driven by personal biases of public officials, rather than strategic, electoral considerations. The findings of this study provide important qualifications and context to prominent individual studies in the field.

How do citizens want to be represented by elected officials in an era of affective polarization? Contemporary narratives about American politics argue that people embrace elite expressions of negative partisanship, above and beyond representation on policy. Using three conjoint experiments, I examine how individuals weigh the relative value of substantive representation on issues, constituency service, and partisan affect. The findings challenge the notion that Americans are primarily motivated by their affective, partisan identities and demonstrate the value of policy congruence and service responsiveness in terms of perceptions of political representation. The implication is that people evaluate elected officials in ways that we would expect them to in a healthy, functioning representative democracy, rather than one characterized by partisan animus. Even if polarization is driven by “affect, not ideology,” citizens prioritize representational styles centered around the issues that matter to them.

Influential theories of motivated reasoning, as well as real-world anecdotal examples, would suggest that voters do not always penalize legislators from their own party for alleged immoral behavior, such as sexual harassment. But very little empirical evidence exists on how voters react to sexual misconduct allegations, especially since the start of the #MeToo movement. We examine how partisanship and sexist attitudes shape individuals’ reactions to sexual harassment allegations about a politician. Using a pretest–posttest online experiment, we randomize both the party affiliation of the accused legislator as well as the severity of the allegations. Overall, we find some evidence of partisan bias, but that there may be a limit. Subjects were more forgiving of an accused co-partisan legislator than a legislator of the opposing party in their overall evaluation and their perceptions of punitive repercussions, but their levels of electoral support decreased just as much for co-partisans as they did for opposing partisans. Importantly, these reactions are strongly conditioned by sexism; as subjects’ levels of sexism increase, the otherwise large and negative effect of allegations on evaluations of favorability and electoral support disappears.

Citizens hold gender-specific stereotypes about women in political office, yet scholars disagree on whether these stereotypes lead to a “double bind” in which female legislators are held to higher standards than male legislators. Two survey experiments reveal how citizen evaluations of elite responsiveness to constituent mail are conditioned by gender and sexist attitudes. The findings suggest that a double bind does exist in legislator–constituent communication, even among people who have positive views of women. For instance, although the least sexist respondents favor communication from female legislators regardless of the quality of communication, they also punish women, but not men, for taking longer to respond to constituent mail. Male legislators are also more likely to be rewarded for being friendly as respondents’ sexism increases, but female legislators do not enjoy the same advantage, likely due to gender stereotypes and expectations regarding women's behavior.