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A lot of research is currently focused on studying user behavior indirectly by analyzing sensor data. However, only little attention has been given to the systematic acquisition of immediate user feedback to study user behavior in buildings. In this paper, we present a novel user feedback system which allows building users to provide feedback on the perceived sense of personal comfort in a room. To this end, a dedicated easy-to-use mobile app has been developed; it is complemented by a supporting infrastructure, including a web page for an at-a-glance overview. The obtained user feedback is compared with sensor data to assess whether building services (e.g., heating, ventilation and air-conditioning systems) are operated in accordance with user requirements. This serves as a basis to develop algorithms capable of optimizing building operation by providing recommendations to facility management staff or by automatic adjustment of operating points of building services. In this paper, we present the basic concept of the novel feedback system for building users and first results from an initial test phase. The results show that building users utilize the developed app to provide both, positive and negative feedback on room conditions. They also show that it is possible to identify rooms with non-ideal operating conditions and that reasonable measures to improve building operation can be derived from the gathered information. The results highlight the potential of the proposed system.

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The market for modular buildings based on prefabricated room modules made of cross-laminated timber (CLT) is rapidly growing in Europe. Short construction times combined with high construction quality due to prefabrication are highly attractive features of this construction method. While structural design aspects have been steadily improved, only little attention has been paid to mechanical, electrical and plumbing (MEP) systems so far. However, the integration of water-bearing pipes and surface seals must be done with great care, since a permanent exposure of the timber construction to moisture caused by leaks may result in biological degradation of the wooden structure. The risk of moisture damage can be reduced by decreasing the length of horizontal piping by means of intelligent pipe routing. In addition, sensor technology can be used to detect water leaks in critical areas where other measures fail to provide sufficient protection. Both aspects are addressed in this paper. First, the results of an analysis of nine completed construction projects based on CLT modules including hotels, student residences, nursing homes, and health care centers are presented. The projects were used to identify the current state of practice regarding the design of CLT room modules with respect to the integration of MEP installations. In a next step, general strategies for a safe integration of MEP installations in timber buildings are outlined. A bathroom layout with optimized pipe routing based on three individual shafts is chosen to show the application of these strategies. The approach enables a considerable reduction of horizontal pipe length while maintaining the functional and architectural requirements of the room module. Finally, a new planar sensor for detecting water leaks is presented. The results were developed in the research project SensGT and will lead to standardized solutions for a safe integration of MEP installations in CLT room modules.