Attention-based encoder-decoder architectures such as Listen, Attend, and Spell (LAS), subsume the acoustic, pronunciation and language model components of a traditional automatic speech recognition (ASR) system into a single neural network. In previous work, we have shown that such architectures are comparable to state-of-theart ASR systems on dictation tasks, but it was not clear if such architectures would be practical for more challenging tasks such as voice search. In this work, we explore a variety of structural and optimization improvements to our LAS model which significantly improve performance. On the structural side, we show that word piece models can be used instead of graphemes. We also introduce a multi-head attention architecture, which offers improvements over the commonly-used single-head attention. On the optimization side, we explore synchronous training, scheduled sampling, label smoothing, and minimum word error rate optimization, which are all shown to improve accuracy. We present results with a unidirectional LSTM encoder for streaming recognition. On a 12, 500 hour voice search task, we find that the proposed changes improve the WER from 9.2% to 5.6%, while the best conventional system achieves 6.7%; on a dictation task our model achieves a WER of 4.1% compared to 5% for the conventional system.

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Conventional spoken language understanding systems consist of two main components: an automatic speech recognition module that converts audio to a transcript, and a natural language understanding module that transforms the resulting text (or top N hypotheses) into a set of domains, intents, and arguments. These modules are typically optimized independently. In this paper, we formulate audio to semantic understanding as a sequence-to-sequence problem [1]. We propose and compare various encoder-decoder based approaches that optimize both modules jointly, in an end-to-end manner. Evaluations on a real-world task show that 1) having an intermediate text representation is crucial for the quality of the predicted semantics, especially the intent arguments and 2) jointly optimizing the full system improves overall accuracy of prediction. Compared to independently trained models, our best jointly trained model achieves similar domain and intent prediction F 1 scores, but improves argument word error rate by 18% relative.

This paper describes the technical and system building advances made to the Google Home multichannel speech recognition system, which was launched in November 2016. Technical advances include an adaptive dereverberation frontend, the use of neural network models that do multichannel processing jointly with acoustic modeling, and Grid-LSTMs to model frequency variations. On the system level, improvements include adapting the model using Google Home specific data. We present results on a variety of multichannel sets. The combination of technical and system advances result in a reduction of WER of 8-28% relative compared to the current production system.

Sequence-to-sequence models provide a simple and elegant solution for building speech recognition systems by folding separate components of a typical system, namely acoustic (AM), pronunciation (PM) and language (LM) models into a single neural network. In this work, we look at one such sequence-to-sequence model, namely listen, attend and spell (LAS) [1], and explore the possibility of training a single model to serve different English dialects, which simplifies the process of training multi-dialect systems without the need for separate AM, PM and LMs for each dialect. We show that simply pooling the data from all dialects into one LAS model falls behind the performance of a model fine-tuned on each dialect. We then look at incorporating dialect-specific information into the model, both by modifying the training targets by inserting the dialect symbol at the end of the original grapheme sequence and also feeding a 1-hot representation of the dialect information into all layers of the model. Experimental results on seven English dialects show that our proposed system is effective in modeling dialect variations within a single LAS model, outperforming a LAS model trained individually on each of the seven dialects by 3.1~16.5% relative.